Concierge Security Ambassador: Guest Access & Safety

GardaWorld; Decatur (IL); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Competitive hourly wage

Health, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Uniform provided

Job summary

GardaWorld Security Services is seeking a Concierge Security Ambassador in Decatur, IL. You’ll focus on customer service, welcoming visitors, verifying identity, and guiding people while coordinating with building teams.

This role offers competitive pay and benefits, with opportunities for growth and a uniform provided. The position requires professionalism across day and evening shifts in diverse environments.

Qualifications

• High school diploma or GED required.
• Exceptional customer service skills.
• Ability to communicate clearly and professionally.
• Comfort with basic phone and computer tasks.

Responsibilities

• Welcome and assist visitors, verify identities, and guide access.
• Manage access control and monitor security perimeters.
• Perform regular patrols to identify risks and report issues.
• Inspect equipment and coordinate with maintenance as needed.
• Respond to incidents, provide first aid, and liaise with emergency responders.
• Answer inquiries in person or by phone.
• Prepare clear incident reports and communicate concerns to the team.
• Protect people and property to ensure a safe environment.

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School Diploma or GED

Tools

Phone literacy

Computer literacy

Job description

GardaWorld Security Services is seeking a Concierge Security Ambassador in Decatur, IL. You’ll focus on customer service, welcoming visitors, verifying identity, and guiding people while coordinating with building teams.

This role offers competitive pay and benefits, with opportunities for growth and a uniform provided. The position requires professionalism across day and evening shifts in diverse environments.