Concierge/Reservationist - The French Laundry

Thomas Keller Restaurant Group; Yountville (CA); Vor Ort; USD 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

401K with up to 4.0% matching

Health insurance options with employer

Vision, life and AD&D insurance

Opportunities for growth and tenure

Daily family meal

Scholarship programs

Peer mentorship program

Employee discounts at TKRG properties

Gym membership discount

Zusammenfassung

The French Laundry, part of the Thomas Keller Restaurant Group in Yountville, seeks a Concierge/Reservationist to expertly handle guest inquiries and reservations. Weekend and holiday availability is required to uphold the restaurant’s high service standards.

Qualified candidates will have at least 2 years of experience in fine dining and will excel at guest-facing communication while coordinating with management to ensure an exceptional dining experience.

Qualifikationen

• Minimum of 2 years of experience in a similar fine dining environment.
• Weekend and holiday availability required.
• Strong guest-facing communication and service mindset.

Aufgaben

• Competently utilize the reservations system for appropriately facilitating reservations and guest placement.
• Communicate with manager to ensure the most pleasurable dining experience possible for guests and alert management to any guest dissatisfactions.

Kenntnisse

Guest-facing communication

Fine dining experience

Reservations system usage

Tools

Reservations system

Jobbeschreibung

Chef Thomas Keller’s Yountville destination, The French Laundry, is looking for individuals who are enthusiastic about food, beverage and hospitality to join the team as a Concierge/Reservationist. The Concierge ensures the prompt, professional, and timely answering of guest inquiries. This position requires weekend and holiday availability.

Opened in 1994, Chef Keller’s three-starred Michelin restaurant remains one of the most highly regarded fine dining destinations worldwide. The French Laundry’s daily changing tasting menu is centered around seasonal ingredients—many of which are sourced from the neighboring culinary garden—prepared with French techniques.

Our team of hospitality professionals strives to set new standards in service. Qualified candidates will possess a minimum of 2 years of experience in a similar fine dining environment. If you are passionate about guest-facing communication and are excited by upholding high standards, we invite you to apply.

Responsibilities will include:

• Competently utilize the reservations system for appropriately facilitating reservations and guest placement
• Communicate with manager to ensure the most pleasurable dining experience possible for guests. Alert management to any guest dissatisfactions or areas of potential conflict
  

Chef Keller’s collection of restaurants is founded on a culture of mentorship and provides a solid foundation of skills to support our profession.We are proud to offer:

• 401K with no waiting periods and the opportunity to receive up to 4.0% of your earnings as matching contributions
• Competitive health insurance options, with employer contributions toward your premium based on the plan you choose *
• Voluntary plans such as vision, life and AD&D insurance, accident, hospitalization, critical illness plans, pet insurance and long-term disability insurance.
• Opportunities for growth and advancement
• Daily family meal
• Scholarship programs
• Peer mentorship program
• Employee discounts at Chef Thomas Keller’s casual properties
• Gym membership discount

Who we are:

With more than 10 properties and 800 employees, the Thomas Keller Restaurant Group (TKRG) has grown from one restaurant to a large family of businesses.

TKRG proudly represents The French Laundry, Per Se, The Surf Club Restaurant, Bouchon Bistro, Bouchon Bakery, Ad Hoc, and RO Restaurant & Lounge. The properties and people Chef Keller inspires are known for setting new standards in cuisine, service and employment experiences. Our goal is to collaborate with talented restaurant professionals and offer opportunities to learn and grow within the hospitality profession. As we have expanded over time, the expectations that set apart our restaurants have not changed: ensuring that every guest feels special, and every guest experience is exceptional. A guest can walk into The French Laundry or one of the Bouchon Bakeries and have the most enjoyable, unique and memorable experience. A chef will find the same blue aprons and green tape in each of our kitchens—symbols of a common striving for excellence. Outside the kitchens, every action we take must reflect the generosity, nurturing and finesse within. As members of the TKRG family, we have the responsibility to ensure this consistency. Beyond it all is a mission, perhaps summed up best by Chef Keller himself. “To make people happy, one guest at a time,” he says. “That is what cooking is all about.”

We are an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

* Company contribution depends on your plan selection. Benefit offerings are subject to change over time.

More detail about The French Laundry part of Thomas Keller, please visit https://culinaryagents.com/entities/455-The-French-Laundry