Concierge/ Receptionist in Assisted Living

Monastery Heights; West Springfield (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Monastery Heights in West Springfield, MA seeks a Part-time Weekend Concierge/Receptionist to handle clerical tasks in its assisted living community. The role reports to the Business Director and focuses on resident security and professional reception duties.

The position requires handling telephones, mail, and basic Office Suite usage, with an emphasis on friendly resident and visitor interactions for weekend shifts.

Qualifications

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Strong clerical and typing skills for accurate data entry.

Responsibilities

• Greet all people with a smile and maintain a welcoming front desk presence.
• Operate facility telephone, copier/scanner/fax, and postage meter.
• Follow opening/closing checklists and ensure security protocols.

Skills

Microsoft Office

Outlook

Excel

Clerical Skills

Tools

Telephone system

Copier/Scanner/Fax

Postage meter

Job description

Monastery Heights is seeking a Part-time Weekend Concierge/Receptionist to perform a variety of clerical duties in the reception area at its Assisted Living Community in West Springfield, MA. The position reports directly to the Business Director.

Responsibilities:

• Greet all people with a smile;
• Professional image that positively represents Monastery Heights to residents and the public;
• Operates facility telephone, copier/scanner/fax, and postage meter;
• Follows checklist for opening and closing facility (Set-up/Lock-down Procedures);
• Coordinates Emergency Call System with Wellness Dept.;
• Coordinates resident transportation needs for medical appointments in conjunction with Nurses;
• Perform various clerical duties, typing, filing, faxing, and copying;
• Experience in Microsoft Office Suite (Outlook Email,/Calendar, Excel, etc.;
• Maintains Excel spreadsheets for various projects;
• Sort and distribute incoming mail
• Enforces visitation policies and procedures; primary focus on resident security;
• Performs other related duties as assigned.