Concierge/ Receptionist in Assisted Living

Nova Senior Living; West Springfield (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Monastery Heights is seeking a Part-time Weekend Concierge/Receptionist to perform a variety of clerical duties in the reception area at its Assisted Living Community in West Springfield, MA. The position reports directly to the Business Director.

The role requires greeting visitors, maintaining a professional image, and handling facility communications and clerical tasks. Experience with Microsoft Office and data maintenance will be beneficial for coordinating transportation and

Qualifications

• Experience in customer-facing roles preferred.
• Proficiency in Microsoft Office (Outlook, Calendar, Excel).
• Strong communication and organizational skills.

Responsibilities

• Greet all visitors with a smile and maintain a professional demeanor.
• Maintain a professional image representing Monastery Heights to residents and the public.
• Operate facility telephone, copier/scanner/fax, and postage meter.
• Follow opening/closing checklists for facility setup and lock-down procedures.
• Coordinate Emergency Call System with Wellness Department.
• Coordinate resident transportation needs for medical appointments with Nurses.
• Perform clerical duties including typing, filing, faxing, and copying.
• Maintain Excel spreadsheets for various projects; sort and distribute mail as needed.
• Enforce visitation policies with a primary focus on resident security.
• Perform other related duties as assigned.

Skills

Customer service

MS Office

Reception duties

Job description

Monastery Heights is seeking a Part-time Weekend Concierge/Receptionist to perform a variety of clerical duties in the reception area at its Assisted Living Community in West Springfield, MA. The position reports directly to the Business Director.

Responsibilities:

• Greet all people with a smile;
• Professional image that positively represents Monastery Heights to residents and the public;
• Operates facility telephone, copier/scanner/fax, and postage meter;
• Follows checklist for opening and closing facility (Set-up/Lock-down Procedures);
• Coordinates Emergency Call System with Wellness Dept.;
• Coordinates resident transportation needs for medical appointments in conjunction with Nurses;
• Perform various clerical duties, typing, filing, faxing, and copying;
• Experience in Microsoft Office Suite (Outlook Email,/Calendar, Excel, etc.;
• Maintains Excel spreadsheets for various projects;
• Sort and distribute incoming mail
• Enforces visitation policies and procedures; primary focus on resident security;
• Performs other related duties as assigned.