Concierge (Receptionist)

Cascades of Sugarland Ridge; Sheridan (WY); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Health Insurance

401k with company match

Payroll advances on earned wages

Perks at Work discount program

Education assistance

Longevity bonuses

Job summary

Cascades of Sugarland Ridge is seeking a part-time Concierge to welcome residents and families, coordinate tours, and support daily operations. You will also assist with calls, messages, meal service, and Life Enrichment activities to contribute to a warm, well-organized community environment.

The role emphasizes dependable presence, compassionate interaction, and teamwork with other departments to ensure high-quality resident experiences. Weekend availability is preferred.

Qualifications

• Previous experience working with seniors preferred.
• Effective communicator who connects with residents, families and staff.
• Reliable transportation and punctuality are required.
• Ownership attitude and ability to prioritize amid interruptions.
• Compassionate individuals representing the community professionally.
• Demonstrate good judgment, problem solving and decision-making.

Responsibilities

• Greet guests at the door and assist with tours when needed.
• Handle calls and deliver messages promptly.
• Demonstrate strong time management and organization.
• Build relationships with residents, family members and staff.
• Assist department leaders as needed.
• Assist with meal service and Life Enrichment activities.
• Maintain resident and employee files per standards and regulations.
• Ensure brochures and move-in packets are ready for tours.

Skills

Experience with seniors

Effective communication

Reliable transportation

Ownership mindset

Compassionate demeanor

Decision making

Job description

Cascades of Sugarland Ridge is committed to the quality of life around us, as individuals and as a company. You’ll find that we’re different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:

TheDifference Between Living and Living Well…

Cascades of Sugarland Ridge (independent living and assisted living) provides care for residents and their families all over the region, including Ranchester, Dayton, Story, Big Horn, Buffalo, and Ucross. We invite you to learn more about us and meet the team at:

https://www.cascadeliving.com/meet-our-team-sugarland/

As the Conciergewe’re looking for you to create a welcoming environment and play an important role when it comes to creating the overall culture of the community. In addition to building relationships with our residents and their families, you’ll also be relied upon to help out other departments in variety of different ways.

What Cascades of Sugarland Ridge looks for in a Concierge:

• Previous experience working with seniors preferred

• Effective communicator who connects with staff, residents and their families

• Reliable transportation and dependable to show up on time

• Ownership attitude and is able to prioritize and stay focused despite interruptions

• Compassionate individuals who will represent our community in a positive and professional manner

• Demonstrate good judgment, problem solving and decision-making skills

What you can expect to do as a Conciergefor Cascades of Sugarland Ridge:

• Greet guests who come to the door and potentially work with sales to make sure everything is in order for an upcoming tour

• Responsible for calls that come in and delivering messages

• Demonstrate organizational skills around time management

• Establish effective relationships with residents, family members and staff

• Assist department leaders as needed

• Assist with meal service

• Assist with Life Enrichment as needed

• Assemble and maintain resident and employee files according to company standards and state regulations

• Ensure that there are adequate brochures and move-in packets ready for tours and admissions

• Promote the mission, values and beliefs of Cascades of Sugarland Ridge

$14.00 - $16.00/hour
*Depending on Experience

Job Type:

• Part Time

• 9am-6pm

• Shift Options: Friday/Saturday, Saturday/Sunday, or Sunday/Monday

• Weekend Availability preferred

Cascade Living Group Benefit Offerings:

• Competitive Wages

• Career Pathways

• Health Insurance (for those eligible)

• Voluntary Benefits (Disability, Accident, Life)

• Flexible Pet Insurance for cats and dogs

• 401k (with company match)

• Payroll advances on earned wages

• Perks at Work Discount Program

• Generous Paid Time Off

• Education Assistance

• Longevity Bonuses

Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.

If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Department at 360-979-0149 or [e-mail].