Concierge - PRN

Sonida Senior Living; Lake Zurich (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

AI video tech SafelyYou

Advanced EHR tech

Power BI access

Paid referrals

Medical insurance

Dental insurance

Vision insurance

Life & disability

401k with match

Employee assistance

Job summary

Cedar Lake Senior Living, part of Sonida Senior Living, is seeking a friendly receptionist in Lake Zurich, IL. You will support residents and visitors, answer calls, and help with daily front-desk operations.

The role emphasizes exceptional customer service, coordination of mail and deliveries, and collaboration with a caring team to ensure a smooth, welcoming community experience.

Qualifications

• Enjoy providing exceptional customer service to residents and visitors.
• Be a dependable and responsible member of the team.

Responsibilities

• Answers telephone and directs callers with community information.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates pick-up and delivery of express mail services.

Skills

Customer service

Team player

Job description

Find your joy here, at Cedar Lake Senior Living, a Sonida Senior Living community!

We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more! Cedar Lake Senior Living, a premier retirement community in Lake Zurich, IL, provides quality care to residents in an assisted living and memory care community.

What We Offer You

• Flexible scheduling**
• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
  • SafelyYou - AI video technology that detects and prevent falls
  • Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
  • Sage - Improve call light response time and improvement to service and care
  • Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
  • Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available day one
• Paid Training
• Benefit eligibility dependent on employment status
• Eligibility based on location

Receptionist Responsibilities Include

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Resolving customer questions and concerns

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team