Concierge/ Porter Position _ NYC

LASI Security Company, Inc.; New York (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

Guardian Service Industries is hiring for a Concierge/Porter in NYC. The role involves high-end customer service, daily resident interactions, and ensuring building operations run smoothly. Morning and evening shifts, Saturday to Wednesday availability, and a background check are required.

Candidate must have at least one year of concierge experience and porter experience is a must. The position emphasizes safety, log maintenance, and reliable transportation to sites in the NYC area.

Qualifications

• At least one year of concierge experience is required.
• Porter experience is a must.
• Must be able to stand for 6+ hours.
• High School Graduate or Equivalent.

Responsibilities

• Interact positively with residents, guests, and vendors and resolve day-to-day requests.
• Coordinate with building management and staff to ensure smooth operations.
• Log and track concierge and building keys for move-ins/move-outs.
• Maintain building safety and monitor security cameras, escalate issues promptly.
• Handle package deliveries and external vendor deliveries.
• Maintain shift logs and ensure clear handover between shifts.
• Background check is required upon hire.

Skills

Customer service

Concierge experience

Porter experience

Stand endurance

Education

High School Diploma

Job description

Description

Concierge/ Porter _ NYC

• Position requires High End Customer Service Experience
• Morning & Evening shift
• Saturday - Wednesday Availability
• Pay Rate $23.08
• Minimum 1 years Concierge Experience Required (Applications without relevant experience will not be considered)
• Porter experience a MUST!

Introduction

Established in 1918, Guardian Service Industries is a 4th generation family-owned Janitorial, Security, Pest Control, and Engineering & Operations staffing corporation. We provide a comprehensive range of essential facility management services to over 1,000 clients across various sectors, inclusive of commercial and government buildings, residential communities, schools, industrial facilities, transportation hubs, and retail outlets throughout the East Coast and New England.

The Role:

Most/all of the following service tasks are to be completed daily depending on your role.

Responsibilities and Skills:

• Positively interact with residents, guests, and vendors while assisting with day-to-day requests and resolving complaints
• Communicate with building management and other staff to ensure smooth daily operations
• Log and keep track of both concierge and building keys for resident use or move-in/move outs
• Maintain safety and security of the building, including monitoring security cameras, responding to emergencies and concerns promptly and efficiently, and exercising great judgement including escalating issues immediately
• Handle package deliveries, including logging and distributing, as well as external vendor deliveries
• Maintain accurate and complete shift logs ensuring proper "handover" for successful communication through shift changes
• Additional requirements are dependent on each building and location
• Upon hire, employees must successfully pass a background check

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with a disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees. Our company participates in E-Verify to confirm employment eligibility.

Requirements

• At least one year of concierge experience
• Porter Experience a Must
• Must be able to stand for 6+ hours.
• High School Graduate or Equivalent
• Strong organizational and interpersonal skills preferred.
• Ability to multi-task in a fast-paced environment.
• Neat and professional appearance
• Remain flexible to ever changing environments and schedules
• Ability to maintain satisfactory attendance and punctuality standard
• Reliable and consistent transportation to and from work sites