Concierge-Part Time-4:30pm-10:00pm

Castle Pointe at Baywinde; Town of Webster (NY); On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

Health, dental, vision insurance

Retirement benefits

Paid time off

Disability benefits (short/long-term)

DailyPay

Job summary

Castle Pointe at Baywinde is seeking a part-time team member for evening shifts (Mon–Fri 4:30pm–10:00pm) to assist residents, guests and vendors. You will greet visitors, answer calls, monitor safety systems, process work orders and incidents, and help with package deliveries and sign-in logs.

Proficiency in Outlook, Excel and Word is required, and applicants should be compassionate, professional, and able to work collaboratively in a fast-paced community.

Qualifications

• Clear and effective English communication.
• Proficiency with Outlook, Excel and Word.
• Compassionate, professional and team-oriented.
• Ability to multitask and work independently when needed.
• Positive and friendly demeanor with residents and coworkers.

Responsibilities

• Greet residents and provide general assistance to visitors and families.
• Answer telephone calls and route inquiries appropriately.
• Monitor safety systems and investigate unusual activity as needed.
• Process reports for work orders, incidents and concerns.
• Receive and deliver packages for residents and departments.
• Maintain sign-in/out logs for residents and visitors.
• Assist other departments with administrative tasks.
• Ensure timely responses to concerns and maintain high customer satisfaction.
• Keep a positive, professional demeanor toward residents and coworkers.
• Perform other duties as assigned.

Skills

English communication

Teamwork

Multitasking

Independent decision making

Tools

Outlook

Excel

Word

Job description

Company Description

Pay Range $16.00-$17.50

Part Time -Mon/Tue/Wed/Fri 4:30pm-10:00pm

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages and/ or good for residents or community departmentsand deliver or hold as requested.
• Maintain the sign in/out log for the residents and visitors
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
• Other Duties Assigned

Qualifications

• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.
• Strong Commitment to Excellence

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Government requirements or exclusions may apply.