Concierge-Part Time 4:30pm-10:00pm

Senior Lifestyle; Town of Webster (NY); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

DailyPay

Health benefits

Dental & vision

Paid time off

Job summary

Senior Lifestyle in Webster, NY is seeking a part-time evening assistant to greet residents, help visitors and support the community from 4:30pm to 10:00pm. You will handle calls, assist with packages, and contribute to a welcoming, safe environment.

The role emphasizes hospitality, teamwork, and responsive service, with duties including monitoring safety, processing reports, and helping other departments with administrative tasks while maintaining a positive demeanor toward residents and staff.

Qualifications

• Must communicate clearly and effectively in English.
• Proficient with Outlook, Excel and Word.
• Compassionate, professional, kind and helpful.
• Ability to work as part of a team and handle multiple tasks.
• Ability to make independent decisions when warranted.
• Maintain a positive, friendly demeanor toward residents and coworkers.
• Strong commitment to excellence.

Responsibilities

• Greet residents and assist visitors, prospects, and families.
• Answer telephone calls.
• Monitor safety systems and investigate unusual activity.
• Process reports for work orders, incidents, and concerns.
• Receive packages and deliveries and forward or hold as requested.
• Maintain sign-in/out log for keys and gate passes.
• Assist other departments with administrative tasks.
• Respond to concerns promptly to ensure satisfaction.
• Maintain professional demeanor toward residents and coworkers.
• Other duties as assigned.

Skills

Clear communication

Team player

Multi-tasking

Independent decision making

Customer service oriented

Professional demeanor

Proactive attitude

Tools

Outlook

Excel

Word

Job description

Company Description

Pay Range $16.00-$18.00

Part Time 4:30pm-10:00pm

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

• Greet residents and provide general assistance to visitors, prospective residents, and families.


• Answer telephone calls.


• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.


• Process reports for such things as work orders, incidents and concerns.


• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.


• Maintain the sign in/out log for the issuance of community keys, and gate passes.


• You will assist other departments with administrative functions.


• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.


• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.


• Other Duties Assigned

Qualifications

• You need to be able to communicate clearly and effectively in English.


• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.


• You are compassionate, professional, kind, engaging, empathetic and helpful.


• You have the ability to work as a part of a team and handle multiple tasks efficiently.


• You possess the ability to make independent decisions when circumstances warrant such action.


• You can maintain a positive and friendly demeanor toward the residents and your co-workers.


• Strong Commitment to Excellence

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Government requirements or exclusions may apply.