Concierge- Part Time

Commonwealth Senior Living; South Boston (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated Concierge for part-time work. This role is crucial as the first point of contact for guests and residents, ensuring a welcoming atmosphere. You will assist with administrative tasks, answer phones, and provide information to visitors. Ideal candidates will have strong communication skills, a caring attitude, and the ability to work independently. Join a vibrant team that values integrity, passion, and respect while making a positive impact in the lives of the geriatric population.

Qualifications

• Effective communication with management and outside contacts.
• Basic computer skills and ability to handle multi-line phones.

Responsibilities

• Receive guests and assist visitors in locating resident rooms.
• Answer phones and respond to requests.
• Maintain a warm and positive environment.

Skills

Effective communication skills

Basic computer skills

Ability to work independently

Tact and courtesy

Education

High school education or equivalent

Job description

Join to apply for the Concierge - Part Time role at Commonwealth Senior Living.

Get AI-powered advice on this job and more exclusive features.

Position Details

Part Time: Friday evenings and every-other weekend day shift.

The Concierge serves as the front-of-house for all external stakeholders and guests. As the first point of contact, a courteous, professional manner and appearance are essential for good public relations. The main objective is to assist the Community Leadership Team in ensuring smooth administrative operations.

Qualifications

• High school education or equivalent required.
• Ability to read, write, speak, and understand English.
• Prior experience working with the public preferred.
• Basic computer skills preferred.
• Comfortable with a multi-line telephone system, answering, taking messages, and transferring calls.
• Good physical and mental health; PPD screening required.
• Interest in people, especially the geriatric population.
• Ability to work independently and follow instructions.
• Use tact and courtesy when dealing with staff, residents, families, and visitors.
• Effective communication skills with all levels of management and outside contacts.
• Willingness to perform non-professional duties.
• Level-headedness in emergencies and a strong sense of responsibility.
• Enthusiasm and cooperative spirit.
• Attendance at all mandatory meetings and training sessions.
• Maintain confidentiality.

Primary Responsibilities

• Receive guests and visitors, having them sign in.
• Assist visitors in locating resident rooms.
• Answer phones, take messages, respond to requests, and forward information.
• Announce appointments and arrivals to staff.
• Type memos, reports, and correspondence.
• Sort and distribute mail as requested.
• Create a warm and positive environment.
• Protect resident confidentiality and rights.
• Provide community information and tours to prospective residents and families.
• Maintain admission and information packets.
• Keep the front desk and lobby organized.
• Perform duties assigned by the Business Office Manager or Executive Director.
• Other duties as assigned.

Culture and Values

• Model the company's core values: Care, Integrity, Passion, Fun, Responsibility, Respect.
• Create and promote a sales culture within the community.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industry: Healthcare

Referrals can double your chances of interview success with Commonwealth Senior Living.

Locations & Compensation

South Boston, VA: $21.00-$22.00/hr

Roxboro, NC: $1,974/week

Henrico, VA: $203,400-$299,500/year