Concierge (Part time)

Association Services Inc.; Arlington (VA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a part-time Concierge to join their team in Arlington. In this role, you will manage the front desk at Shirlington Village Condominium, providing exceptional customer service to homeowners, residents, and guests. Your responsibilities will include greeting visitors, handling inquiries, distributing packages, and ensuring smooth operations within the community. This position offers flexible hours and the opportunity to work in a dynamic environment where your contributions will enhance community living for nearly five million residents. If you are customer service driven and enjoy being part of a team, this is the perfect opportunity for you.

Qualifications

• 1+ years of customer service experience in hospitality or retail.
• Friendly, outgoing, and team-oriented.

Responsibilities

• Manage the front desk and greet residents and guests.
• Handle inquiries and distribute packages.

Skills

Customer Service

Conflict Resolution

Proactive Problem Solving

Job description

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Direct message the job poster from Associa

I'm HIRING HOA industry superstars! #applynow

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Part time Concierge at Shirlington Village Condominium in Arlington, VA.

20-30 hours a week, with flexibility to work:

• Monday - Friday, 4pm - 8pm
• Saturday, Sunday, and holidays, 9am - 6pm

$15 - $16.50 an hour

Daily responsibilities:

• Manage the front desk area.
• Meet and greet homeowners, residents, guests, vendors, and contractors.
• Research and respond to inquiries.
• Receive, store, and distribute packages from Amazon, UPS, USPS, FedEx, etc.
• Issue pool passes.
• Send out communications to homeowners regarding community events, maintenance, and HOA rules and regulations.
• Monitor move-in and move-out procedures and reservations for the loading dock and elevators.
• Other duties as assigned.

Requirements

• 1+ years of customer service experience from the hospitality, hotel, retail, leasing, or multifamily industries.
• Friendly, outgoing, customer service driven, and team oriented.
• Flexible with schedule and job duties.
• Proactive, anticipates next steps, takes ownership and initiative.
• Problem solver, with conflict resolution techniques.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other