Concierge Medical Assistant — Patient-First Care

FREEDOM HEALTHWORKS LLC; Zionsville (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Meaningful patient relationships

Clean, modern clinic environment

No billing codes or corporate red tape

Job summary

FREEDOM HEALTHWORKS LLC is seeking a compassionate Medical Assistant for FreedomDoc Health in Zionsville, Indiana. The role focuses on delivering a 5-star patient experience in a modern, concierge-level healthcare environment. The candidate should possess current medical certifications and 2+ years of relevant experience. This position emphasizes meaningful patient relationships and offers opportunities for professional growth without traditional healthcare bureaucracy. Join us in redefining primary care with trust and exceptional service.

Qualifications

• 2+ years experience in a primary care, urgent care, or concierge/DPC setting preferred.
• Willingness to occasionally flex hours to meet patient or practice needs.
• Passion for reimagining how healthcare is delivered.

Responsibilities

• Deliver a 5-star patient experience.
• Support clinical care through various tasks.
• Manage the front desk and coordinate care logistics.
• Educate patients about the FreedomDoc membership model.
• Process billing and memberships.
• Keep clinical and office supplies stocked and organized.
• Communicate confidently with patients and providers.
• Embrace technology in daily tasks.
• Collaborate closely with a small, high-performing team.

Skills

Outstanding customer service skills

Comfort with EMRs and digital platforms

Positive, team-first mindset

Strong attention to detail

Education

Current MA, CNA, EMT or equivalent certification/license

CPR certification

Job description

FREEDOM HEALTHWORKS LLC is seeking a compassionate Medical Assistant for FreedomDoc Health in Zionsville, Indiana. The role focuses on delivering a 5-star patient experience in a modern, concierge-level healthcare environment. The candidate should possess current medical certifications and 2+ years of relevant experience. This position emphasizes meaningful patient relationships and offers opportunities for professional growth without traditional healthcare bureaucracy. Join us in redefining primary care with trust and exceptional service.