CONCIERGE LOUNGE ATTENDANT

Expotel Hospitality; Baton Rouge (LA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Life Insurance

Paid Holidays and Vacation

Job summary

Renaissance Baton Rouge seeks a Full-Time Concierge Lounge Attendant to engage guests with a warm, southern hospitality mindset and deliver exceptional service in the VIP lounge environment.

You will greet guests, serve food and beverages, maintain lounge cleanliness, and provide local recommendations to enhance their visit from arrival to departure.

Responsibilities

• Set up Club Lounge for AM/PM shift, pull stock, polish glassware and serve items as needed.
• Greet guests, provide assistance, offer local recommendations, and manage access to lounge.
• Maintain cleanliness of lounge and equipment, restock supplies, and prep for next shift.
• Break down stations, return dishes, and ensure lounge is stocked and clean for next guests.

Job description

Renaissance Baton Rouge is currently looking for a Full-Time Concierge Lounge Attendant with a fun, vibrant, outgoing personality to engage our guests and provide excellent customer service while they are visiting our VIP lounge. The ideal candidate has a passion for providing excellent service and can extend southern hospitality to each and every one of our guests to ensure they feel at home while they are here. The Lounge Attendant will serve food and beverages to guests, engage them in conversation, and make sure that every detail of their visit to the club lounge is perfect from the time they walk in until the moment they leave.

• Set up Club Lounge for AM/PM shift. Pull necessary stock and indicate on pull sheets for processing of all inventories used. Completing pull sheets and delivering to stewards for processing of necessary dishes and utensils. Polish all glass, plates, and stemware. Place food product out in an appetizing and visually appealing manner.
• Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any general assistance as well as provide local suggestions/points of interest to our spontaneous explorers (guests).
• Clean up after guests are finished and prepare for arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, printer, and display tables. Clean all walls, windows and entry doors.
• Break down all stations and return dirty dishes to stewarding dept. Refill all condiment dispensers, restock napkins, fill condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while replacing clean bus tubs.

Why join our team?

In addition to excellent working conditions and competitive pay, Renaissance Baton Rouge offers a complete range of benefits to eligible team members.

• Medical, dental and vision benefits.
• Life Insurance.
• Short-term and Long-term disability.
• Employee Assistance Program
• Discounted Rooms Programs.
• Paid Holidays.
• Paid Vacation & Sick Time.
• 401(k) Retirement Savings Plan.

Discover the Difference at Renaissance Baton Rouge

We seamlessly blend Southern hospitality, upscale decor and convenient amenities. Located 15 miles from Baton Rouge Metropolitan Airport, our hotel boasts an ideal location with easy access to top destinations including the Mall of Louisiana, Perkins Rowe, Louisiana State University and the Country Club of Louisiana. Guests can spend time exploring the wide array of nearby shopping, dining and entertainment options. Hotel guests are able to retreat to their spacious, modern hotel room or suite featuring luxurious bedding, a flat-panel TV and mini-refrigerator to store their favorite snacks. The hotel offers room service and an on-site restaurant for an upscale dining experience.

EOE/AA/M/F/D/V

EP Renaissance Baton Rouge, LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic protected by law.