Concierge Healthcare Support Associate

Serenity Healthcare; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Full hands-on training

Experience in a professional clinical setting

Supportive team environment

Job summary

A healthcare provider in Austin, Texas seeks candidates for various entry-level positions focused on patient care. Roles include Receptionist, Intake Coordinator, and Treatment Technician. The ideal candidates possess strong customer service skills and a genuine desire to help people. Full training is provided, making it a perfect opportunity for those looking to start a rewarding career in healthcare. This supportive environment encourages individuals eager to learn and advance their skills in patient care.

Qualifications

• Strong customer service background is essential.
• No prior healthcare experience required, but a desire to help is crucial.
• Dependable and hardworking attitude preferred.

Responsibilities

• Greet patients as they arrive for a personalized experience.
• Complete assessments with patients before their appointments.
• Perform TMS treatment while engaging patients in positivity work.

Skills

Customer service skills

Organizational skills

Eager to learn new skills

Job description

Overview

Start Your Career in Healthcare at Serenity Mental Health Centers

If you're great with people and ready to build a meaningful career, Serenity Mental Health Centers offers the perfect place to begin. We're looking for individuals with strong customer service backgrounds who want to step into healthcare and make a real difference in the lives of others. At Serenity, your ability to create positive experiences, communicate clearly, and show empathy becomes the foundation for excellent patient care. No healthcare experience is required — just a genuine desire to help and grow.

Positions available

What you can do to help patients in our clinics:

• Receptionist - Greeting every patient when they walk in and giving them a personalized experience. Gather and keep all information up to date.
• Intake Coordinator - Completing assessments with patients before their appointments and supporting them towards their healing journey.
• Treatment Technician - Performing TMS treatment while engaging patients in positivity work, goal setting, life skills.
• Employee Leadership - Supporting clinic management, covering clinic roles, and meet with patients to help them move forward with their treatment plans.

What You\'ll Gain

This role is designed to help you build a long-term future in healthcare, offering:

• Full, hands-on training — no prior medical experience needed
• Experience working in a professional clinical setting
• Skills and knowledge to grow into advanced patient care or leadership roles
• A supportive team environment

Who Thrives Here

You're likely a great fit if you:

• Have strong customer service, retail, hospitality, and overall people skills.
• Enjoy helping people and creating positive interactions
• Are organized, dependable, hardworking, and eager to learn new skills
• Want to begin a career path in the healthcare industry

Build Your Future With Us

If you're ready to turn your people experience into a fulfilling healthcare career, we'd love to welcome you to Serenity Mental Health Centers.

Apply today and start your journey in patient care.

Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.