Concierge Healthcare Support Associate

Serenity Healthcare; Colorado Springs (CO); On-site; USD 34,440 - 36,506; Full time

Benefits offered by this job

Full hands-on training

Experience in a professional clinical setting

Growth into advanced patient care roles

Supportive team environment

Job summary

A leading mental health center in Colorado Springs is looking for individuals to fill multiple roles such as Receptionist and Treatment Technician. Ideal candidates will have strong customer service skills and a genuine desire to help patients. Comprehensive training is offered, making it an excellent opportunity for those aiming to start a meaningful career in healthcare. The hourly pay ranges from $25 to $26.50, and the workplace emphasizes a supportive and team-oriented environment.

Qualifications

• No healthcare experience required, just a genuine desire to help.
• Strong customer service or people skills necessary.
• Dependability and eagerness to learn are important.

Responsibilities

• Greet patients and provide personalized experiences.
• Complete assessments with patients to support their journey.
• Perform TMS treatment and engage patients in positivity.
• Support clinic management by covering roles as needed.

Skills

Customer service skills

Communication skills

Empathy

Organizational skills

Job description

Start Your Career in Healthcare at Serenity Mental Health Centers

If you're great with people and ready to build a meaningful career, Serenity Mental Health Centers offers the perfect place to begin. We're looking for individuals with strong customer service backgrounds who want to step into healthcare and make a real difference in the lives of others.

At Serenity, your ability to create positive experiences, communicate clearly, and show empathy becomes the foundation for excellent patient care. No healthcare experience is required — just a genuine desire to help and grow.

Positions available

• Receptionist - Greeting every patient when they walk in and giving them a personalized experience. Gather and keep all information up to date.
• Intake Coordinator - Completing assessments with patients before their appointments and supporting them towards their healing journey.
• Treatment Technician - Performing TMS treatment while engaging patients in positivity work, goal setting, life skills.
• Employee Leadership - Supporting clinic management, covering clinic roles, and meet with patients to help them move forward with their treatment plans.

What You'll Gain

• Full, hands-on training — no prior medical experience needed
• Experience working in a professional clinical setting
• Skills and knowledge to grow into advanced patient care or leadership roles
• A supportive team environment

Who Thrives Here

• Have strong customer service, retail, hospitality, and overall people skills.
• Enjoy helping people and creating positive interactions
• Are organized, dependable, hardworking, and eager to learn new skills
• Want to begin a career path in the healthcare industry

Build Your Future With Us

If you're ready to turn your people experience into a fulfilling healthcare career, we'd love to welcome you to Serenity Mental Health Centers.

Apply today and start your journey in patient care.

Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.

In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly