Concierge & Guest Services Specialist

Planned Companies; Falls Church (VA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, vision

401K with employer match

Job summary

Planned Companies is seeking part-time Concierge Package Handler at a location in Falls Church, VA. The role focuses on greeting tenants, guests, and vendors, coordinating reservations and events, and directing visitors to local services.

Candidates should have 3+ years of customer service experience, excellent communication, and the ability to multitask while lifting up to 50lbs. Medical/dental/vision and 401K benefits are offered for eligible employees.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Communication

Multitasking

Time management

Basic computer skills

Job description

Planned Companies is seeking part-time Concierge Package Handler at a location in Falls Church, VA. The role focuses on greeting tenants, guests, and vendors, coordinating reservations and events, and directing visitors to local services.

Candidates should have 3+ years of customer service experience, excellent communication, and the ability to multitask while lifting up to 50lbs. Medical/dental/vision and 401K benefits are offered for eligible employees.