Concierge Full Time Thur - Sun - 3-11pm [VA-010]

LASI Security Company, Inc.; Washington (District of Columbia); On-site; USD 28,000 - 32,000; Full time

Job summary

Guardian Service Industries is seeking experienced Concierge for luxury residential communities in Washington, DC area. The role focuses on delivering excellent member service, maintaining professional relationships, and running a high-energy front desk.

The position requires strong communication, problem-solving abilities, and familiarity with property management software. Schedule is Thursday to Sunday, 3:00pm–11:00pm, with a pay rate of $20.00 per hour.

Qualifications

• Requires high school diploma or equivalent.
• Prior residential concierge experience.
• Experience with 250+ units is desirable.
• Familiarity with property management software (Building Link, Yardi, Rent Café, Entrata) preferred.
• Excellent written and oral communication and interpersonal skills.

Responsibilities

• Provide exceptional member service at the front desk for luxury communities.
• Maintain professional relationships with residents and staff.
• Run the front desk efficiently and handle guest inquiries.
• Support problem solving and guest service initiatives.
• Submit reports and logs using computer systems.

Skills

Communication skills

Customer service

Problem solving

Interpersonal skills

Detail oriented

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC 20005 area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $20.00 / hr

Schedule and shift: Thursday through Sunday (3:00pm - 11:00pm)

Qualifications/Requirements:

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.

Requirements

• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

Our company participates in E-Verify to confirm employment eligibility.