Concierge Full Time Fri - Mon - 3-11pm [DC-003]

LASI Security Company, Inc.; Washington (District of Columbia); Hybrid; USD 42,000 - 44,000; Full time

Job summary

Guardian Service Industries is seeking an experienced Concierge for luxury communities in the Washington, DC area. The ideal candidate will deliver excellent member service, be outgoing, high-energy, and professional, and manage front desk operations efficiently.

Pay is $20.00-$21.00 per hour, with a Friday–Monday schedule from 3:00 PM to 11:00 PM. Required: high school diploma, residential concierge experience, familiarity with property software, strong communication and problem-solving skills,

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Experience with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills.

Responsibilities

• Provide excellent member service at the front desk and maintain professional relationships.
• Assist residents and staff with inquiries and problem solving with high energy and professionalism.

Skills

Communication skills

Interpersonal skills

Customer service

Multitasking

Problem solving

Computer literacy

Attention to detail

Education

High school diploma

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington, DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $20.00 - $21.00 / hr

Schedule and shift: Friday through Monday (3:0pm - 11:00pm)

Qualifications/Requirements:

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.

Requirements

• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

Our company participates in E-Verify to confirm employment eligibility.