Concierge Overnight Part Time Sat - Sun - 7am-3pm

Guardian-Security-Services,-Inc; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Full time

Job summary

Guardian Security Services is seeking an experienced Concierge for luxury communities in the Washington DC area. The ideal candidate will be skilled in residential hospitality, provide excellent member service, and maintain strong professional relationships at the front desk.

The role requires an outgoing, high-energy, professional individual with problem-solving skills and the ability to manage front desk operations, reports, logs, and signage.

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Experience working with 250+ units desirable.
• Experience with Building Link, Yardi, Rent Café, Entrata preferred.
• Must possess effective written and oral communication and interpersonal skills.
• Computer literacy to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to multitask.

Responsibilities

• Provide excellent member service and maintain strong relationships at the front desk.
• Manage front desk operations and guest inquiries.
• Submit reports, maintain logs, produce signage, etc.
• Support weekend shifts and around-the-clock coverage as needed.

Skills

Communication skills

Customer service

Problem solving

Detail oriented

Multitasking

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

The Company

Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Washington DC area. The ideal candidate will be skilled and experienced in the residential hospitality field. He/she will be responsible for providing excellent member service and maintaining strong professional relationships.

Candidate should also be an outgoing, high energy, driven, and professional person who has a sincere interest in problem solving, and running the front desk efficiently.

Pay rate: $20.00 / hr

Schedule and shift: Saturday and Sunday (7:00am - 3:00pm)

Qualifications/Requirements:

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Worked with 250+ units (desirable).
• Experience with Building Link, Yardi, Rent Café, Entrata, et.al. preferred
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Need to have computer literacy skills to submit reports, maintain logs, produce signage, etc.
• Neat and professional appearance.
• Ability to provide excellent customer service and work well with people.
• Detail oriented and able to handle multiple functions at the same time.

Requirements

• Must display exceptional communication skills.
• Must be knowledgeable of the local area, tourist attractions, restaurants, and transportation services.
• Must be flexible and have open availability. Schedules are inclusive of weekends and flexibility is a must to assist with around-the-clock coverage.
• Must display strong planning, organizational, and time management skills.
• Ability to maintain exceptional attendance and punctuality standard.
• Upon hire, employee must successfully complete a background investigation and reference check

A detailed scope-of-work will be discussed during the interview process.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Guardian Service Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Service Industries is committed to integrity, excellence, and diversity among its employees.

Our company participates in E-Verify to confirm employment eligibility.