Concierge/Front Desk (PRN)

Monarch Communities®; Rehoboth Beach (DE); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Flexible Schedule

On the job training

Free Parking

Job summary

Monarch Communities is seeking a per diem Concierge for Delaware communities with shifts from 8am-3pm and 3pm-8pm as needed. The role handles front-desk inquiries, provides community information to support sales, and offers clerical support to all departments.

The position is non-exempt and hourly, reporting to the Business Office Manager. It emphasizes courteous communication, accuracy, and adherence to policies in a resident-focused environment.

Qualifications

• High school diploma preferred.
• Strong interpersonal skills and ability to relate to a variety of people and personalities.
• Experience working with the senior population.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner.
• Receives and processes mail for the community.
• Maintains and updates log of emergency phone numbers and resident emergency face sheets.
• Monitors security alarms, resident emergency call system, and front door security.
• Orders and maintains appropriate office supplies.
• Assists the Business Operations Director in administrative tasks as assigned.
• Participates in and attends all in-service training as scheduled.
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures.
• Other duties as assigned.

Skills

Interpersonal skills

Experience with senior population

Education

High school diploma preferred

Tools

Microsoft Office

Job description

Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Monarch/Brandywine

Company Culture and Values: At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

This opportunity is per diem 8am-3pm and 3p-8p AS NEEDED

Reports To

The Concierge will report to the Business Office Manager. This position is a non-exempt, hourly position.

Job Overview

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Salary Range: $16.50 - $17.50 per hour

Responsibilities and Duties

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Orders and maintains appropriate office supplies
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Monarch/Brandywine:

Company Culture and Values: At Brandywine by Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Qualifications

• High school diploma preferred
• Strong interpersonal skills and capable of relating to a variety of people and personalities
• Experience working with the senior population
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Additional Information

Benefits Offered (Per Diem Employees)

• Flexible Schedule
• On the job training
• Free Parking

Equal Opportunity Statement:

Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.