Concierge & Front Desk Lead (Mon-Fri, 1-7pm)

Senior Living Communities; Charleston (SC); On-site; USD 17,000 - 23,000; Part time

Job summary

Wellmore of Daniel Island seeks a friendly Concierge to greet residents, families, and guests as the community’s first contact. You will support sales by engaging visitors, promoting programs, and coordinating registrations in a warm, professional environment.

We value your ability to handle phone calls, maintain office equipment, and uphold HIPAA standards. The role emphasizes attendance, reliability, and a patient-centered approach within a compassionate senior living team.

Qualifications

• High school diploma or GED required.
• 1-2 years’ concierge/administrative assistant experience preferred.
• Telephone operating and answering experience required.

Responsibilities

• Greets, engages and assists residents, family members, guests, and visitors in a vibrant, courteous and professional manner.
• Answers internal and external telephone calls, pages & walkie talkie.
• Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration.
• Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live.
• Maintains building security, monitors security systems, including the emergency call system, and responds accordingly.
• Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers).
• Manages mail and newspaper delivery.
• Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies.
• Participates in and attends all required in-service training sessions.
• Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents & employees as confidential.
• Other duties as assigned.

Skills

Telephone etiquette

Customer service

Office software

Education

High school diploma or GED

Tools

Office software

Telephone systems

Job description

Wellmore of Daniel Island seeks a friendly Concierge to greet residents, families, and guests as the community’s first contact. You will support sales by engaging visitors, promoting programs, and coordinating registrations in a warm, professional environment.

We value your ability to handle phone calls, maintain office equipment, and uphold HIPAA standards. The role emphasizes attendance, reliability, and a patient-centered approach within a compassionate senior living team.