Concierge Coordinator, Client Engagement, Bergdorf Goodman

SAKS & CO; United States; On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Employee discount

Job summary

Bergdorf Goodman, part of Exemplar Luxury Group, is seeking a Client Engagement Project Coordinator to act as a strategic bridge between luxury offerings, leadership teams and a global client base. You will transform brand priorities into outreach strategies and personalized client experiences across in-store and digital channels.

Collaborating with store leadership, CRM, merchants and ecommerce teams, you will help shape client experiences and support initiatives in a dynamic luxury retail

Qualifications

• Strategic bridge between luxury offerings and client experience.
• Cross-functional collaboration with store leadership, CRM, merchants and ecommerce.

Responsibilities

• Support initiatives that enhance the BG client experience across in-store and digital channels.
• Transform brand priorities and seasonal trends into high-impact outreach strategies and personalized client experiences.

Job description

WHO WE ARE:

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

Job Description:

WHO WE ARE:

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street-the crossroads of fashion-is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Saks Global's portfolio of top luxury retail brands and real estate assets. For more information on the latest news and events at Bergdorf Goodman, visit bergdorfgoodman.com or follow the brand on Instagram and YouTube.

ROLE SUMMARY

The Client Engagement Project Coordinator acts as a strategic bridge between Bergdorf Goodman's luxury offerings, our selling leadership teams, and our global client base. You will support initiatives that enhance the BG client experience across both in-store and digital channels, collaborating cross-functionally with store leadership, CRM, merchants, and ecommerce teams. This role is responsible for transforming brand priorities and seasonal trends into high-impact outreach strategies and personalized client experiences.

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail] .

Salary Range $26.24 - $32.80* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.