Concierge Clerk

St-Petersburg-Marriott-Clearwater; Saint Petersburg (FL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Disability Insurance

401(k)

PTO with rollover

Hotel discounts

Job summary

Marriott St Petersburg Clearwater is seeking a Guest Services Associate for a full-time role in Saint Petersburg, FL. The starting pay is $17.50 per hour, with responsibilities in the Executive Lounge, table service, and guest hospitality. The position requires weekend and holiday availability.

You will set up and maintain lounge areas, serve food and beverages, and ensure cleanliness and stocking. Health benefits and retirement options are highlighted in the perks.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Alcohol Awareness Certification (must comply with State regulations) Employer will offer this training.
• Food Handlers certification (must comply with State regulations) Employer will offer this training.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.

Responsibilities

• Oversee the setup, service, and clean-up of the Executive Lounge.
• Set tables, buffets, bars, and snack breaks in assigned areas correctly and accurately.
• Professionally serve food and beverages tableside and from buffets.
• Monitor tables and buffets to keep them clean, stocked, and visually appealing.
• Anticipate guest needs and provide exemplary hospitality with professionalism and friendliness.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; answer guest questions.
• Perform all cleaning, opening, closing, and other duties as assigned.

Skills

Outgoing personality

Excellent communication

Team-player

Problem-solving

Stamina for long hours

Education

High School diploma or equivalent

Alcohol Awareness Certification

Food Handlers certification

Job description

Description

This is a Full-time position that starts at $17.50 an hour.

Must be able to work some weekends and some holidays.

What You’ll Do

• Oversee the setup, service, and clean-up of the Executive Lounge.
• Set tables, buffets, bars, and snack breaks in assigned areas correctly and accurately.
• Professionally serve food and beverages both tableside and from buffets.
• Monitor tables and buffets to ensure they remain clean, stocked, and visually appealing.
• Anticipate guest needs and provide exemplary hospitality to exceed expectations, while always maintaining professionalism and friendliness.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer guest questions.
• Perform all cleaning, opening, closing, and other duties as assigned.

What You’ll Bring

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude and a team-player mindset.
• A talent for problem-solving and the ability to adapt to any situation.
• Ability to stand and walk for long periods of time and regularly lift at least 10 pounds.

Other information:

What You Can Look Forward To

• Medical, Dental, and Vision insurance.
• Life Insurance and Disability Insurance
• 401(k)
• Vacation/Paid Time Off (PTO) with rollover.
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth

Marriott St Petersburg Clearwater is an equal opportunity employer.

We value diversity and are committed to creating an inclusive environment for all associates.

Additional Information: This hotel is owned and operated by an independent franchisee. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott.

Requirements

EDUCATION AND EXPERIENCE

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Alcohol Awareness Certification (must comply with State regulations) Employer will offer this training.
• Food Handlers certification (must comply with State regulations) Employer will offer this training.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.