Concierge/Celebrations Coordinator

Provincial Senior Living; Kennewick (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Provincial Senior Living in the United States is seeking a hands-on, resident-facing role that blends programming and transportation to enhance daily life for seniors. You will plan and run activities that promote physical, social, emotional, and cognitive well-being while also providing safe, reliable transportation for residents to events and appointments.

The ideal candidate has 1–3 years of relevant experience, a valid driver’s license, and a passion for creating meaningful experiences for

Qualifications

• High school diploma or equivalent (Associate’s preferred).
• 1–3 years of experience in activities, hospitality, or senior living preferred.
• Must be 21+ with valid driver’s license and clean driving record.
• CDL may be required based on community needs.
• Strong communication, organization, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Passion for working with seniors and creating meaningful experiences.

Responsibilities

• Assist in planning, scheduling, and conducting programs that support residents’ physical, social, emotional, intellectual, and spiritual well-being.
• Encourage and engage residents to participate in activities.
• Plan and facilitate daily programs, special events, and holiday celebrations.
• Coordinate events from start to finish (set-up, execution, breakdown).
• Organize and maintain an activities calendar and community newsletter.
• Maintain activity spaces and supplies; manage inventory.
• Coordinate with other departments to support programming needs.
• Support memory care and mixed-group programming as applicable.
• Meet with new residents to introduce programs and build engagement.
• Organize and support volunteer involvement.
• Other duties as assigned.
• Provide safe, timely transportation for residents to activities and appointments.
• Assist residents in and out of vehicles, including mobility support.
• Secure wheelchairs and ensure passenger safety.
• Maintain vehicles (cleaning, fueling, basic inspections).
• Document vehicle condition and support compliance (registration, licensing).

Skills

Communication skills

Organization skills

Customer service

Education

Associate's degree or equivalent

Job description

Provincial Senior Living proudly manages lifestyle-driven Independent Living communities across the United States, united by a shared purpose to enrich the lives of seniors and Team Members alike. Serving thousands of residents and families in more than 13,000 units, we operate with a deep commitment to our foundational Pillars of Excellence, ensuring personalized care, hospitality, and lasting connection. As part of one of the largest senior living families in the U.S., Provincial communities have earned Great Place to Work® certifications from 2022–2026. Provincial is a place where purpose and culture come together to create meaningful work and extraordinary career pathways. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, helping every team member build a fulfilling and purpose-rich career.

Responsibilities

Activities & Programming

• Assist in planning, scheduling, and conducting programs that support residents’ physical, social, emotional, intellectual, and spiritual well-being
• Encourage and engage residents to participate in activities
• Plan and facilitate daily programs, special events, and holiday celebrations
• Coordinate events from start to finish (set-up, execution, breakdown)
• Organize and maintain an activities calendar and community newsletter
• Maintain activity spaces and supplies; manage inventory
• Coordinate with other departments to support programming needs
• Support memory care and mixed-group programming as applicable
• Meet with new residents to introduce programs and build engagement
• Organize and support volunteer involvement
• Other duties as assigned

Transportation & Driver

• Provide safe, timely transportation for residents to activities and appointments
• Assist residents in and out of vehicles, including mobility support
• Secure wheelchairs and ensure passenger safety
• Maintain vehicles (cleaning, fueling, basic inspections)
• Document vehicle condition and support compliance (registration, licensing)

Qualifications

• High school diploma or equivalent (Associate’s preferred)
• 1–3 years of experience in activities, hospitality, or senior living preferred
• Must be 21+ with valid driver’s license and clean driving record
• CDL may be required based on community needs
• Strong communication, organization, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment
• Passion for working with seniors and creating meaningful experiences

About The Role

This is a hands-on, resident-facing position that combines programming and transportation, ideal for someone who enjoys engaging with residents and being involved in daily community life.

Qualifications:

• Associate's degree or equivalent from two-year college or technical school is preferred
• Passion for working with seniors and creating meaningful experiences
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication, organization, and customer service skills
• CDL may be required based on community needs
• Must be 21+ with valid driver’s license and clean driving record

EOE D/V

JOB CODE: 1008808