Concierge Associate - Hospitality

Culmen Real Estate Services; Dayton (OH); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Bonuses

401(k) with company match

Holiday party

Employee Appreciation Day

Holiday pay

Job summary

One Lincoln Park in Dayton, OH is seeking a part-time Front Desk Concierge to handle administrative duties, greet guests, answer calls, dispatch transportation, and support safety procedures. This role emphasizes delivering a positive first impression and strong teamwork within a retirement community.

Ideal candidates will have prior office experience and excellent customer service skills, with proficiency in Microsoft Office and familiarity with security systems.

Qualifications

• Prior experience in a professional office setting is preferred.
• Strong customer service skills and professional demeanor.
• Ability to communicate clearly using a multi-line telephone, two-way radio, and intercom system.
• Proficiency with Microsoft Office suite (Outlook, Word, Excel) and related security equipment.

Responsibilities

• Greet visitors and manage sign-in at the front desk.
• Answer calls, take messages, and direct inquiries to the appropriate team.
• Dispatch transportation and assist residents and guests.
• Maintain lobby organization and assist with administrative tasks.

Skills

Prior experience in a professional_off

Strong customer service skills

Clear communication on a multi-line_电话

Proficient in Microsoft Outlook

Proficient in Microsoft Word

Proficient in Microsoft Excel

In-house security system familiarity

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

In-house security system

Job description

One Lincoln Park is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities

Front Desk Concierge

One Lincoln Park In Dayton, OH Is Looking To Hire a Part-time Front Desk Concierge Associate To Perform Administrative Functions Such As Answering Phone Calls, Taking Messages, Dispatching Transportation, Following Safety Procedures In The Event Of An Emergency, And Creating a Positive First Impression For Guests And Visitors At Our Retirement Community. Are You a Customer Service Minded Individual With Strong Ability To Multi-task? Do You Enjoy Working In a Team Environment And Helping Others? If So, Please Read On

This concierge position earns a competitive wage of $14.50/hour. We provide excellent benefits and perks including bonuses, a 401(k) with company match, a holiday party, and an Employee Appreciation Day. In addition, this position receives holiday pay if worked on the day of the holiday.

About One Lincoln Park

One Lincoln Park is a premier retirement living community in Dayton, OH. We provide comprehensive amenities and services to our residents, including dining, transportation, housekeeping and maintenance. We take pride in our beautiful grounds and our friendly, personalized service. Our mission is to provide our residents with independence, comfort, and safety, and we could not do that without our fabulous staff.

We hire dedicated, compassionate employees who find joy in providing excellent customer service to our wonderful residents. To reward our staff for their hard work, we offer competitive compensation and excellent benefits - not to mention a rewarding work environment.

A DAY IN THE LIFE OF A CONCIERGE ASSOCIATE

As a concierge associate, you work directly with residents, visitors, and guests to provide a safe and welcoming first impression of One Lincoln Park.

General Responsibilities

• Greet visitors and encourage sign-in
• Answer phone professionally and direct appropriately
• Work with Marketing team to manage incoming sales related calls and walk-in visits from prospective tenants
• Light organization and cleanup in the main lobby area

Administrative Responsibilities

• Utilize Microsoft Office programs to schedule conference room for meetings, data entry, and maintain parking lot map
• Typing, filing, stuffing envelopes and stapling
• Receive incoming packages
• Participate in safety drills and follow all departmental procedures

Documentation Responsibilities

• Complete prospect form for Marketing
• Submit maintenance work orders as needed
• Track messages, incidents, and daily log activity

Resident-Related Responsibilities

• Update vacation/hospital log sheets
• Follow emergency policies and procedures
• Conduct daily phone check-ins with residents to ensure well-being

Cash Handling Responsibilities

• Sell and dispense postage for residents
• Maintain and balance petty cash drawer
• Receive payments and issues receipts when Business Office is closed

Other duties as assigned

Qualifications For a Concierge Associate

• Prior experience in a professional office setting
• Strong customer service skills
• Must be able to communicate clearly using a multi-line telephone, a two-way radio and intercom system
• Must be proficient in common computer software, including Microsoft Outlook, Word and Excel as well as in-house security system and related equipment

WORK SCHEDULE FOR A CONCIERGE ASSOCIATE

This part-time position works between the hours of 7:30AM – 8:00PM 7/days per week. First and second shifts. Must have weekend availability.

Location: 45429

Salary: $14.50 per hour