Concierge Associate - Hospitality - On-Call

Culmen Real Estate Services; Dayton (OH); On-site; USD 16,479 - 23,470; Part time

Benefits offered by this job

Bonuses

401(k) with company match

Employee appreciation activities

Paid orientation

Paid holidays if worked on holiday

Job summary

Culmen Real Estate Services is seeking an on-call Front Desk Concierge Associate at One Lincoln Park in Dayton, OH. The role involves welcoming guests, answering calls, and providing essential services in a retirement community.

This position earns a competitive wage of $14.50 per hour and offers excellent benefits, including bonuses and a 401(k) with company match. The ideal candidate will have customer service experience and proficiency in Microsoft Office.

Qualifications

• Prior experience in a professional office setting.
• Strong customer service skills.
• Must be proficient with a multi-line telephone system.

Responsibilities

• Greet visitors and ensure they sign in.
• Manage phone calls and direct them appropriately.
• Conduct daily check-ins with residents to ensure their well-being.

Skills

Customer service skills

Communication skills using multi-line phone

Proficiency in Microsoft Office (Outlook, Word, Excel)

Tools

Microsoft Office

In-house security system

Job description

One Lincoln Park is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities.

Front Desk Concierge

One Lincoln Park in Dayton, OH is looking to hire an on‑call Front Desk Concierge Associate to perform administrative functions such as answering phone calls, taking messages, dispatching transportation, following safety procedures in the event of an emergency, and creating a positive first impression for guests and visitors at our retirement community. This position offers flexibility in a rewarding work environment. As an on‑call concierge, you would fill in as needed—ensuring essential services are provided.

This concierge position earns a competitive wage of $14.50/hour. We provide excellent benefits and perks including bonuses, a 401(k) with company match, employee appreciation activities, paid orientation, and paid holidays if worked on the holiday.

About One Lincoln Park

One Lincoln Park is a premier retirement living community in Dayton, OH. We provide comprehensive amenities and services to our residents, including dining, transportation, housekeeping and maintenance. We take pride in our beautiful grounds and our friendly, personalized service. Our mission is to provide our residents with independence, comfort, and safety, and we could not do that without our fabulous staff.

A Day in the Life of a Concierge Associate

As a concierge associate, you work directly with residents, visitors, and guests to provide a safe and welcoming first impression of One Lincoln Park.

General Responsibilities

• Greet visitors and encourage sign‑in
• Answer phone professionally and direct appropriately
• Work with Marketing team to manage incoming sales‑related calls and walk‑in visits from prospective tenants
• Light organization and cleanup in the main lobby area

Administrative Responsibilities

• Utilize Microsoft Office programs to schedule conference room for meetings, data entry, and maintain parking lot map
• Typing, filing, stuffing envelopes and stapling
• Receive incoming packages
• Participate in safety drills and follow all departmental procedures

Documentation Responsibilities

• Complete prospect form for Marketing
• Submit maintenance work orders as needed
• Track messages, incidents, and daily log activity

Resident-Related Responsibilities

• Update vacation/hospital log sheets
• Follow emergency policies and procedures
• Conduct daily phone check‑ins with residents to ensure well‑being

Cash Handling Responsibilities

• Sell and dispense postage for residents
• Maintain and balance petty cash drawer
• Receive payments and issue receipts when Business Office is closed

Other duties as assigned.

Qualifications For a Concierge Associate

• Prior experience in a professional office setting
• Strong customer service skills
• Must be able to communicate clearly using a multi‑line telephone, a two‑way radio and intercom system
• Must be proficient in common computer software, including Microsoft Outlook, Word and Excel as well as in‑house security system and related equipment

WORK SCHEDULE FOR A CONCIERGE ASSOCIATE

This is an on‑call position and fills in when needed. Hours could vary from: 7:30 AM – 8:00 PM, 7 days per week. First and second shifts. Must have weekend availability.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3‑minute, mobile‑friendly application. We look forward to meeting you!

Location: 45429
Salary: $14.50 per hour