Concierge-242 Broome Street

Halstead Management LLC; New York (NY); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Halstead Management LLC is seeking a professional concierge to safeguard the building, screen visitors, and maintain a secure, orderly lobby. You will monitor all activity, manage deliveries, and coordinate with superintendents and handymen during emergencies.

Esteemed candidates will stay alert at all times, avoid personal use of the front desk and phones, and ensure all trades and contractors are properly cleared and logged.

Responsabilités

• Review the log book and log shift start time.
• Guard lobby areas, screen visitors, workmen, and deliveries.
• Maintain a clean, orderly front desk and lobby at all times.
• Monitor lobby continuously; avoid unnecessary back-room access.
• No sleeping or personal calls while on shift; keep phone on vibrate.
• Do not use front desk computer or residents' devices for personal use.
• Accept package deliveries and notify residents promptly.
• Call Superintendent or handyman in emergencies; follow posted emergency numbers.
• Do not leave post without relief or when doors are unlocked; place sign during breaks.
• Clear all tradesmen with the Superintendent; verify insurance credentials.
• Record sign-in/out for contractors; ensure proper authorization.
• Do not discuss resident information; direct inquiries to Superintendent or Property Manager.

Description du poste

The principle function the concierge is the securityof the building. The concierge is in charge of guarding the lobby and screening all visitors, workmen, deliverymen, etc. Concierges are to be polite and alert at all times.

1. At the beginning of your shift, review the log book and all verbal information from the previous concierge. Log in the date and time of your shift; inventory the items you are assuming responsibility for.

2. The concierge must check his area at all times (doors, floors, and nearby sidewalks) and keep it in a clean condition. If an area in the lobby is dirty and the concierge is unable to clean it himself, he must call a porter to see that it is attended to.

3. Keep the lobby and the front desk in a clean and orderly fashion at all times.

4. The concierge must monitor the lobby at all times. The concierge is not to go into the back room for more than a few seconds at a time

5. Absolutely no sleeping at the front desk, package room or any other area of the lobby. You must be alert at all times.

6. The front desk phone is not to be used for personal calls; and residents should not be allowed to use it either.

7. Cell phone usage is not permitted at any time while on your shift (except in case of a personal emergency), please keep personal cell phones on vibrate during your shift.

8. The front desk computer is not to be used for personal use; residents should not be allowed to use it either.

9. The concierge is to accept package deliveries, including food, and notify the resident of such promptly

10. In an emergency, the Superintendent is to be notified immediately. If he is not in the building, the handyman should be notified. A list of all emergency numbers including those for the handyman and management are located at the front desk for your reference.

11. The concierge should not leave his post unless he is properly relieved or the front doors are locked. You must also place the “Concierge Will Return Shortly” sign on the desk if you need to step away to use the restroom. The doors should never be unguarded.

12.All tradesmen entering the building must be cleared with the Superintendent to verify that proof of insurance has been provided.

13.Any time a contractor enters the building, the Superintendent should be notified. All contractors doing work for the building should be timed in and out and sign-in at the front desk.

14.All tradesmen must be issued a Visitor name tag.

15. The concierge is not permitted to discuss any information about a resident , the status of an apartment, or the status of the building. All inquiries are to be directed to the Superintendent or Property Manager.