Concierge

OPOC.us; Worthington (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) with Company matching

Dental insurance

Disability insurance

Health insurance

Paid time off

Paid training

Vision insurance

Job summary

OPOC.us is seeking a positive, energetic Client Concierge to be the face of our organization and deliver outstanding service to guests and staff. In this role you will greet visitors, maintain a professional office, and support internal teams with impeccable service.

You will manage the master schedule, oversee office events, handle the concierge budget, and ensure timely procurement of supplies. A background in hospitality and strong communication are essential to thrive in our CARE-driven

Qualifications

• Front office or receptionist experience preferred.
• Hospitality experience beneficial.
• Strong communication and multitasking abilities.

Responsibilities

• Interact with guests and staff in a positive, professional office environment.
• Maintain office cleanliness and assist in events.
• Manage the master schedule and office meetings.
• Own the concierge budget and coordinate service requests.
• Maintain inventory and order office supplies.
• Run local office errands.

Skills

Customer service

Communication

Scheduling

Multitasking

Office etiquette

Education

High School Diploma

Tools

Microsoft Office (Word, Excel)

Job description

Concierge

OPOC.us is looking for a positive, energetic Client Concierge who is committed to providing outstanding support and exceptional customer service, both internally and externally. As Concierge, you are the face of our organization and the first person our guests see when they come through the doors.

Responsibilities include but not limited to:

• Interacting with guests and staff while maintaining a positive and professional office environment

• Maintaining the cleanliness of the office - including light daily cleaning, assistance in moving furniture as needed, clean up after client and company in-office events

• Managing the master schedule as well as all in office meetings and meeting spaces

• Holding responsibility for the concierge budget, including working with your peers on service requests and purchases

• Maintaining inventory and ordering all necessary office supplies, ie: Food/Beverage, Office Supplies, IT support supplies, event merchandise

• Available to run office errands (local)

This role is essential for ensuring our high standards for client impact are met. You will be surrounded by smart, driven people who provide the best environment for learning and growth.

The ideal candidate will be an energetic and service driven individual, who is passionate about adding to our Culture of CARE and becoming the best version of themselves as we deliver Ultimate Service to our clients (both external and internal).

The ideal candidate is adaptable and flexible, someone who can quickly pivot based on current needs. A lot of our tasks don’t remain the same every day.

Key qualifications to succeed in this role include:

• At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field

• Hospitality experience of at least 1 year is required for this role

• Must possess a high school diploma or equivalent certification (GED)

• Experience with Microsoft Office with proficiency in Word and Excel

• Possess excellent management skills, communication skills, and multitasking skills

Compensation:

• OPOC.us offers a competitive wage package and full benefits, as well as opportunity for growth for driven individuals.

Benefits:

• 401(k) with Company matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

About Us

OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.

At OPOC.us, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places!

Join us!

• If your passion is to work in a caring environment
• If you believe that learning is a life-long process
• If you strive for excellence