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Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will manage calls, provide community information, assist with move-ins and marketing materials, and maintain an organized front desk and Bistro area.
Ideal candidates are organized, customer-service oriented, and proficient with Microsoft Office. You will support recruitment, schedule appointments, and help with daily administrative tasks while upholding
At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.
As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.
Greet visitors, residents, and prospective families with professionalism and warmth
Answer and route calls promptly, taking accurate messages
Provide community overviews and support the Sales team with inquiries
Assist with move-in preparations and marketing materials
Maintain a welcoming front desk and Bistro area
Support recruitment efforts and administrative data entry
Manage appointments, mail distribution, and resident rosters
Monitor safety protocols, visitor sign-in, and emergency procedures
Process meal tickets and assist with basic office tasks
You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards.
High School Diploma/GED
Strong customer service and communication skills
Organized with excellent time management and follow-through
Comfortable multitasking in a fast-paced environment
Proficiency in Microsoft Office and basic computer systems
Ability to maintain professionalism and confidentiality
Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration
15.92 - 19.90
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
We also offer benefits and other compensation that include:
Medical, Dental, Vision, Life, and Disability Plans
Retirement Savings Plans
Employee Assistant Program / Discount Program
Paid time off (PTO), sick time, and holiday pay
myFlexPay offered to get paid within hours of a shift
Tuition Reimbursement
In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
Some benefits have eligibility requirements
Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.