Concierge

Senior Lifestyle; Village of Briarcliff Manor (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay

Job summary

Senior Lifestyle seeks a customer-focused front desk/concierge associate at our Briarcliff Manor community. You will greet residents, assist visitors and families, answer phones, and help maintain safety and daily operations.

Responsibilities include processing work orders, handling packages, logging keys, and supporting other departments with admin tasks while keeping a positive, professional demeanor with residents and staff.

Qualifications

• Three months of related experience preferred.
• Clear and effective English communication.
• Proficient in Outlook, Excel and Word.
• Compassionate, professional, and team-oriented.
• Ability to multitask and take independent initiative.
• Positive and friendly demeanor toward residents and coworkers.

Responsibilities

• Greet residents and assist visitors and families.
• Answer telephone calls.
• Monitor safety systems and investigate unusual activity.
• Process work orders, incidents, and concerns.
• Receive and deliver or hold packages and items.
• Maintain sign-in/out log for keys and gate passes.
• Assist other departments with administrative tasks.
• Ensure timely follow-up to resident/family concerns.
• Maintain a positive and professional demeanor toward residents and coworkers.

Skills

Clear English communication

Team oriented

Multitasking ability

Customer service mindset

Education

Three months of related experience preferred

Tools

Outlook

Excel

Word

Job description

25 Scarborough Road, Briarcliff Manor, NY 10510, United States Full Time Hourly Rate: $19.00 - $21.00

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

Salary: $19 - $21 per hour

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

• health
• dental
• vision
• retirement benefits
• short-term disability
• long-term disability
• paid time off.
• DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.

Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.