Concierge

The Forum at the Woodlands; The Woodlands (TX); On-site; USD 17,388 - 24,765; Part time

Benefits offered by this job

Competitive wages

Flexible scheduling

Paid training

401(K) with employer match

Job summary

The Forum at the Woodlands is looking for a PRN Concierge to join our team. You will handle telephone answering, greet residents and visitors, and manage appointments. Ideal candidates have strong customer service skills and prefer an organized, professional demeanor in a fast-paced environment.

This role offers competitive pay at $15.30 per hour and opportunities for advancement within the company. Join us in creating a welcoming environment for our residents!

Qualifications

• 1-3 years of customer service, reception, or administrative experience preferred.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.

Responsibilities

• Perform telephone answering and reception duties professionally.
• Greet residents, families, and visitors warmly.
• Coordinate and manage resident and family appointments.

Skills

Customer service

Communication

Organization

Interpersonal skills

Multitasking

Education

High school diploma or GED preferred

Job description

Looking for a PRN Concierge to join our team!

Job Details

• Status: PRN
• Schedule: Will be picking up shifts when needed.
• Location: 5055 West Panther Creek Dr. The Woodlands, TX 77381
• Rate of Pay: $15.30

What You’ll Do

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Benefits You’ll Enjoy

• Competitive wages
• Early access to earned wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Employee Assistance Program

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.