Concierge

Integrated Real Estate Group; Texas; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability

Critical Illness & Accident Coverage

Education Assistance

Referral Programs

Rent Discount

Workers Comp

Earned wages access

Job summary

Integrated Real Estate Group seeks a friendly Concierge to welcome visitors, residents, and callers at the community front desk in Texas. This role represents the community professionally, handling inquiries and directing them appropriately.

The position includes phone management, mail handling, basic administrative tasks, and occasional tours. Candidates should have a high school diploma or GED and at least one year of related experience or training.

Qualifications

• High school diploma or GED preferred.
• Minimum of one year related experience or training; equivalent combinations may be considered.
• Basic typing and computer skills, with proficiency in Microsoft Windows and word processing applications.

Responsibilities

• Greet visitors with a warm, professional demeanor and sign in visitors.
• Promote a positive image and refer prospective residents to the marketing team.
• Answer incoming calls and direct them to appropriate staff or residents; maintain contact logs.
• Receive, sort, and distribute mail and packages; coordinate outgoing mail.
• Assist with monthly resident statements, invoice entry, and accounts payable coding.
• Order office supplies and maintain community rosters and documentation.
• Respond to resident emergencies and assist with disaster management procedures.
• Provide tours to prospective residents when needed.
• Perform clerical tasks including typing and filing; attend training sessions.

Skills

Typing

Computer skills

Microsoft Windows

Word processing

Education

High school diploma or GED

Job description

About Us:

Integrated Real Estate Group is home to over 1,200 employees who work across 43 communities in Texas, plus 1 in Oklahoma. During our 20+ year history, we have developed over 15,000 units at a total cost exceeding $2 billion. What sets IREG apart is our diverse range of housing options that we offer. We provide affordable housing for seniors, workforce housing (for people earning 80% of the average income), and market-rate housing, including multi-family, active adult, independent living, assisted living, and memory care. Be part of a team committed to building thriving spaces and enhancing lives.

Concierge, Saturday & Sunday
Hours 8am-8pm

About the Role:

The Concierge serves as the first point of contact for visitors, residents, and callers at the community’s front reception desk. This role represents the community in a professional and courteous manner, ensuring all inquiries are handled efficiently and directed appropriately.

Responsibilities:

• Visitor Greeting: Welcome all visitors with a warm, professional demeanor. Ensure visitors sign in and notify residents of their arrival as appropriate.
• Community Representation: Promote a positive image of the community and serve as an ambassador to visitors. Provide general information and refer prospective residents and families to the marketing team.
• Phone Management: Answer incoming calls, direct them to the appropriate staff or residents, and maintain logs of emergency and contact numbers.
• Mail & Packages: Receive, sort, and distribute incoming mail and packages. Coordinate outgoing mail and ensure proper handling by postal or shipping carriers.
• Administrative Assistance: Assist with monthly resident statements, invoice entry, and accounts payable coding. Support event reservations and mailings as needed.
• Office Support: Order office supplies, assist with resident programs, and maintain community rosters and documentation.
• Emergency Response: Respond to resident emergencies by contacting appropriate internal and external parties in accordance with established protocols. Assist with disaster management and evacuation procedures as needed.
• Community Tours: Provide tours to prospective residents and families when marketing or administrative personnel are unavailable.
• Clerical Tasks: Perform basic typing, filing, and other clerical duties as assigned.
• Training & Compliance: Complete all required training and attend in-service meetings.
• Other Duties: Perform additional tasks as requested by the supervisor.

Qualifications:

• Education: High school diploma or GED preferred.
• Experience: Minimum of one (1) year of related experience or training; equivalent combinations of education and experience may be considered.
• Skills: Basic typing and computer skills, with proficiency in Microsoft Windows and word processing applications.

Benefits (Must be a Full-Time employee for 90 days):

• Paid Time Off
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability
• Critical Illness & Accident CoverageLegal & ID Theft
• Education Assistance
• Referral Programs – employees and residents
• Rent Discount
• Workers Comp (If applicable)
• ZayZoon- access 50% earned wages anytime

Integrated Real Estate Group is an Equal Opportunity Employer.

Integrated Real Estate Group participates in e-verify for employment authorization verification.

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