Concierge

Cascade Living Group; Shelton (WA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Health Insurance (for those eligible)

401k (with company match)

Payroll advances on earned wages

Perks at Work Discount Program

Generous Paid Time Off

Education Assistance

Longevity Bonuses

Job summary

Cascade Living Group is seeking a Concierge for Alpine Way to welcome residents and families, support various departments, and help create a positive community culture. You’ll greet guests, coordinate tours with sales, and ensure messages are relayed promptly.

The role emphasizes relationship-building with residents, families, and staff, plus accurate file maintenance and payroll tasks. Weekend availability is required, with meaningful benefits and opportunities within Cascade Living.

Qualifications

• Previous experience with seniors preferred.
• Effective communicator who connects with residents, families and staff.
• Reliable transportation and dependable to show up on time.
• Ownership attitude and able to prioritize despite interruptions.
• Compassionate individuals who represent the community professionally.
• Demonstrate good judgment, problem solving and decision-making skills.

Responsibilities

• Greet guests at the door and coordinate with sales for tours as needed.
• Answer calls and deliver messages.
• Demonstrate organizational and time-management skills.
• Establish effective relationships with residents, family members and staff.
• Manage payroll processes.
• Assemble and maintain resident and employee files per company standards and state regulations.
• Process accounts receivable and payable; ensure brochures and move-in packets are ready for tours/admissions.
• Promote the mission, values and beliefs of Cascade Living.

Skills

Experience with seniors

Effective communication

Punctuality

Ownership mindset

Compassionate

Judgment & problem solving

Job description

As the Concierge at Alpine Way, we’re looking for you to create a welcoming environment and play an important role when it comes to creating the overall culture of the community. In addition to building relationships with our residents and their families, you’ll also be relied upon to help out other departments in a variety of different ways.

What we look for in a Concierge:

• Previous experience working with seniors preferred
• Effective communicator who connects with staff, residents and their families
• Reliable transportation and dependable to show up on time
• Ownership attitude and is able to prioritize and stay focused despite interruptions
• Compassionate individuals who will represent our community in a positive and professional manner
• Demonstrate good judgment, problem solving and decision-making skills

What you can expect to do as a Concierge:

• Greet guests who come to the door and potentially work with sales to make sure everything is in order for an upcoming tour
• Responsible for calls that come in and delivering messages
• Demonstrate organizational skills around time management
• Establish effective relationships with residents, family members and staff
• Manage, maintain and process payroll
• Assemble and maintain resident and employee files according to company standards and state regulations
• Process accounts receivable and payableEnsure that there are adequate brochures and move-in packets ready for tours and admissions
• Promote the mission, values and beliefs of Cascade Living

Required Certifications:

• Food Workers Card

$17.13 - $19.13/hour
*Depending on Experience

Job Type:

• Full Time
• Tuesday - Saturday
• 8:30am-5:00pm
• Weekend Availability Required

Cascade Living Group Benefit Offerings:

• Competitive Wages
• Career Pathways
• Health Insurance (for those eligible)
• Voluntary Benefits (Disability, Accident, Life)
• Flexible Pet Insurance for cats and dogs
• 401k (with company match)
• Payroll advances on earned wages
• Perks at Work Discount Program
• Generous Paid Time Off
• Education Assistance
• Longevity Bonuses

Cascade Living is committed to the quality of life around us as individuals and as a company. You'll find that we're different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:

The Difference Between Living and Living Well...

Alpine Way (Independent and Assisted Living and Memory Care) provides care for residents and their families coming from all over the region. We invite you to learn more about us at:

https://www.cascadeliving.com/community/alpine-way/

Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.

If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Department at 360-979-0149 or [e-mail].