Concierge

Creekside; Burlington (WA); On-site; USD 23,598 - 26,353; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid Time Off

Education Assistance

Longevity Bonuses

Perks at Work Discount Program

Career Pathways

Voluntary Benefits

Payroll advances on earned wages

Job summary

Creekside Continuing Care in Washington seeks a Concierge to welcome residents and families, greet guests, and support multiple departments to create a positive community culture.

You will build relationships with residents, families and staff, manage calls and messages, and keep files and paperwork organized in compliance with standards. Weekend availability may be required. This is a full-time on-site role.

Qualifications

• Previous experience working with seniors preferred.
• Effective communicator who connects with staff, residents and their families.
• Reliable transportation and dependable to show up on time.
• Ownership attitude and is able to prioritize and stay focused despite interruptions.
• Compassionate individuals who will represent our community in a positive and professional manner.
• Demonstrate good judgment, problem solving and decision-making skills.

Responsibilities

• Greet guests who come to the door and potentially work with sales to make sure everything is in order for an upcoming tour
• Responsible for calls that come in and delivering messages
• Demonstrate organizational skills around time management
• Establish effective relationships with residents, family members and staff
• Assemble and maintain resident and employee files according to company standards and state regulations
• Process accounts receivable and payable
• Ensure that there are adequate brochures and move-in packets ready for tours and admissions
• Promote the mission, values and beliefs of Cascade Living

Skills

Seniors experience

Communication

Punctuality

Reliability

Empathy

Problem solving

Job description

As a Conciergeat Creekside Continuing Care we’re looking for you to create a welcoming environment and play an important role when it comes to creating the overall culture of the community. In addition to building relationships with our residents and their families, you’ll also be relied upon to help out other departments in variety of different ways.

What we look for in a Concierge:

• Previous experience working with seniors preferred

• Effective communicator who connects with staff, residents and their families

• Reliable transportation and dependable to show up on time

• Ownership attitude and is able to prioritize and stay focused despite interruptions

• Compassionate individuals who will represent our community in a positive and professional manner

• Demonstrate good judgment, problem solving and decision-making skills

What you can expect to do as a Concierge:

• Greet guests who come to the door and potentially work with sales to make sure everything is in order for an upcoming tour

• Responsible for calls that come in and delivering messages

• Demonstrate organizational skills around time management

• Establish effective relationships with residents, family members and staff

• Assemble and maintain resident and employee files according to company standards and state regulations

• Process accounts receivable and payable

• Ensure that there are adequate brochures and move-in packets ready for tours and admissions

• Promote the mission, values and beliefs of Cascade Living

Position Requirements:

• Food Workers Card

$17.13 - $19.13/hour
*Depending on Experience

Job Type:

• Full Time

• Day & Swing Shift opportunities

• Weekend Availability Required

Cascade Living Group Benefit Offerings:

• Competitive Wages

• Career Pathways

• Health Insurance (for those eligible)

• Voluntary Benefits (Disability, Accident, Life)

• 401k (with company match)

• Payroll advances on earned wages

• Perks at Work Discount Program

• Generous Paid Time Off

• Education Assistance

• Longevity Bonuses

Cascade Living is committed to the quality of life around us, as individuals and as a company. You’ll find that we’re different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:

The The Difference Between Living and Living Well…

Creekside (independent living, assisted living, memory care) provides care for residents and their families all over the region, including Mount Vernon, Sedro-Wooley, Anacortes, Bay View and Whitney. We invite you to learn more about us and meet the team at:

www.creeksideccc.com/about/meet-our-team

Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.