Concierge

Senior-Lifestyle-f4731d9; Albuquerque (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health

Dental

Vision

Retirement benefits

Paid time off

DailyPay

Job summary

Senior Lifestyle is seeking individuals to brighten and enrich the lives of residents by providing courteous, reliable assistance in our community. Responsibilities include greeting residents, answering calls, and supporting daily operations while keeping safety at the forefront.

Candidates should communicate clearly in English, be proficient with Outlook/Excel/Word, and demonstrate compassionate, professional teamwork.

Qualifications

• Clear and effective English communication.
• Proficiency with Outlook, Excel and Word.
• Compassionate, professional and team-oriented.
• Ability to handle multiple tasks efficiently.
• Ability to make independent decisions when needed.

Responsibilities

• Greet residents and assist visitors and families.
• Answer telephone calls and direct inquiries.
• Monitor safety systems and report unusual activity.
• Process work orders, incidents and concerns.
• Receive packages and deliver or hold as requested.
• Maintain sign-in/out logs for keys and passes.
• Assist other departments with administrative tasks.
• Provide timely responses to resident/family/employee concerns.

Skills

English communication

Teamwork

Multitasking

Independent decision making

Customer service

Tools

Outlook

Excel

Word

Job description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Job Description

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including

• health
• dental
• vision
• retirement benefits
• short-term disability
• long-term disability
• paid time off
• DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.

Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.