Concierge

Mt. Washington Pediatric Hospital; Omaha (NE); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Same Day Pay

Paid Time Off

Free Meal Every Shift

Medical, Dental, and Vision

Company-Paid Life & Disability

401(k) with up to 5% Match

Tuition Assistance - up to $8,000/year

Ongoing Training & Support

A Workplace That Feels Like Home

Employee Assistance Fund, Discounts

Job summary

Fountain View by Heritage Communities in Omaha, NE is seeking a dedicated Concierge to enhance resident experiences. You will greet visitors, direct calls, and provide essential administrative support to the business office, keeping the reception welcoming and organized.

You’ll help with community readiness for inspections, build positive relationships with residents and families, and support a collaborative team.

Qualifications

• 1+ year of experience in a concierge role (preferred).
• 1+ year of experience in a senior living or related industry (preferred).
• High school diploma or equivalent.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
• Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).

Responsibilities

• Greeting and directing visitors, and managing all incoming phone calls, transferring them to the appropriate person or department.
• Providing comprehensive administrative support to the business office, including mail and delivery management, faxing, scanning, and preparing training materials and schedules.
• Maintaining the reception area to ensure it is always clean, tidy, and welcoming for all residents, visitors, and associates.
• Assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness.
• Building positive relationships with residents, their families, and team members.

Skills

Concierge experience

Senior living experience

Communication skills

HIPAA privacy awareness

Decision making

Education

High school diploma or equivalent

Tools

Word

Excel

PowerPoint

Job description

• Location 5710 South 108th Street,Omaha, NE, 68137,United States
• Employee Type PRN/Temp employee

Description

Make Lives Better, Build Your Future: Join Fountain View by Heritage Communities as a Concierge!

At Heritage Communities, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.

What You’ll Do:

As a Concierge, you’ll play a hands‑on role in improving the lives of our residents by:

• Greeting and directing visitors, and managing all incoming phone calls, transferring them to the appropriate person or department.
• Providing comprehensive administrative support to the business office, including mail and delivery management, faxing, scanning, and preparing training materials and schedules.
• Maintaining the reception area to ensure it is always clean, tidy, and welcoming for all residents, visitors, and associates.
• Assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness.
• Building positive relationships with residents, their families, and team members.

Requirements

What We’re Looking For:

• 1+ year of experience in a concierge role (preferred).
• 1+ year of experience in a senior living or related industry (preferred).
• High school diploma or equivalent.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
• Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).

Summary

Why Choose Heritage Communities?

At Heritage Communities, with 24 locations across 6 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.

What’s In It for You?

• Same Day Pay – because your time matters.
• Paid Time Off – 2 weeks for full-time, 1 week for part-time in your first year.
• Free Meal Every Shift – enjoy a warm meal on us.
• Medical, Dental, and Vision – with low co-pays.
• Company-Paid Life & Disability Insurance
• 401(k) with up to 5% Match
• Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
• Ongoing Training & Support – featuring diverse learning styles and mentorship opportunities.
• A Workplace That Feels Like Home – positive, team‑first culture.
• Employee Assistance Fund, Discounts and more!

*PRN-As-needed basis. Shifts vary; Monday - Friday 8a-4p or 4p-8p; Saturday, Sunday 8a-4p

Additional Information

• Community Address 5710 S 108th St, Omaha, NE 68137
• Community Name Fountain View by Heritage Communities