Concierge

MMS Group; New York (NY); On-site; USD 25,000 - 39,000; Part time

Job summary

MMS Group in New York, NY is seeking an experienced bilingual, part-time Concierge for an 88-unit residential property. The ideal candidate will bring hospitality standards and security awareness to ensure residents and guests have a safe, welcoming experience.

Required: Mandarin/Chinese fluency and prior concierge or hospitality experience in a residential setting. Strong communication, reliability, and teamwork are essential to succeed in this role.

Qualifications

• Fluency in Mandarin/Chinese required.
• Prior concierge experience in residential buildings preferred.
• Ability to work well with others and strong communication skills.

Responsibilities

• Maintain professional presence and communicate well with residents and guests.
• Ensure building access and security for residents, staff, and visitors; monitor cameras and entrances.
• Identify and escalate security or building issues to the resident manager.
• Screen all visitors to the building.

Skills

Mandarin/Chinese fluency

Concierge experience

Communication skills

Team player

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

New York, NY, US

For more than forty years, MMS Group and its affiliates (Arco Management, TUC Management, and GoldOller Real Estate Investments) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes high-rise luxury buildings, affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence.

We offer competitive salaries and benefits and afford our employees the ability for growth and advancement through continuous training and education programs.

We are currently seeking an experienced Bilingual Part-time Concierge for our 88-unit residential property located in New York, NY. The ideal candidate will be skilled and experienced in hospitality and security standards.

Duties and Responsibilities:

• Candidate must maintain a strong professional presence and be well-spoken and articulate in their interactions with residents and their guests
• Primary responsibility for maintaining proper access and security of the building for residents, employees, and guests including monitoring of security camera feeds and in-person entranceways into the premises
• Strong observational and diagnostic skills to proactively recognize and elevate possible security or other building issues in a timely manner to the resident manager
• Properly screen all visitors to the building

Qualifications for the position:

• Fluency in Mandarin/Chinese
• Prior experience as a concierge in residential buildings preferred
• Prior direct experience and proven track record in a similar role preferred
• Team player able to work well with others
• Excellent oral and written communication skills
• Exemplary work ethic and attention to detail