Concierge

New Perspective; Neenah (WI); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Referral Bonus

Flexible Scheduling

Tuition Assistance

Leadership Support

Collaborative & Inclusive Work Culture

Positive Impacts

401(k) with Company Match

Paid Time Off and Holidays

Company-Paid Basic Life Insurance

Voluntary Short-Term Disability

Company-Paid Long-Term Disability

Health Reimbursement Account/Health-S>

Flexible Spending Accounts

Education assistance - up to $5,000

Real-time Access to Earned Wages

Employee Assistance Program

Job summary

New Perspective is seeking a Concierge to provide exceptional first impressions and hospitality across the community in Neenah, Wisconsin. The role supports the business office and daily operations, serving residents and families with a friendly, professional approach.

You will screen visitors, handle calls, and assist with clerical tasks while promoting a warm, engaging environment that aligns with our mission to help seniors live life with purpose.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, write, speak & understand the English language.
• Empathy for residents and families; strong problem-solving skills.
• Demonstrated computer skills and ability to use various electronic devices.
• Ability to communicate effectively verbally and in writing in English.
• Ability to handle multiple tasks simultaneously.

Responsibilities

• Answers incoming calls with a smile and provides routine information to callers; records messages and screens and routes calls to appropriate destinations.
• Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
• Screens and directs all visitors.
• Communicates with guests, residents, families and team members in a kind, respectful and effective way.
• Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.
• Ensures an attractive home environment that fosters engagement, socialization and purposeful living.

Skills

Customer service

Communication

Empathy

Multi-tasking

Computer skills

Education

High school diploma or equivalent

Tools

Office software

Job description

New Perspective Island Shores
131 E North Water St
Neenah, WI 54956, USA

Description

Why New Perspective Senior Living? A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 within the next few years. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At New Perspective you’re not just an employee, you are a valued member of our team.

As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more.

Responsibilities of a Concierge

• Answers incoming calls with a smile and provides routine information to callers; records messages and screens and routes calls to appropriate destinations.
• Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
• Screens and directs all visitors.
• Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.
• Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.
• Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.

Qualifications

• High school diploma or equivalency preferred
• Ability to read, write, speak & understand the English language
• Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them.
• Demonstrated computer skills and ability to interact with a variety of electronic devices.
• Ability to communicate effectively verbally and in writing using the English language.
• Ability to handle multiple tasks simultaneously.

Preferred Qualifications

• Previous experience working with seniors preferred and desire to serve and care for seniors

Shift

Every other weekend

When you join our team, you’ll gain:

• Referral Bonus – Earn a bonus each time we hire a new team member referred by you.
• Flexible Scheduling – Partner with your manager to create your ideal schedule.
• Tuition Assistance – We invest in our team members’ development to promote within. Share your career goals with us!
• Leadership Support – We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success!
• Collaborative & Inclusive Work Culture – We value all of our team members’ experiences and backgrounds, and we continue to build dynamic teams. We’re committed to listening to team members’ ideas in order to make some of the best improvements.
• Positive Impacts – You’ll make a difference by helping seniors live life on purpose!
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Real-time Access to Earned Wages
• Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

New Perspective is an Equal Opportunity Employer.

administrative assistant

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.