Concierge

New Perspective Senior Living, LLC; Brown Deer (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Referral Bonus

Flexible Scheduling

Part-time options

Tuition Assistance

Leadership Support

Collaborative & Inclusive Work Culture

Positive Impacts

Job summary

New Perspective North Shore in Brown Deer, WI is seeking a Concierge to deliver exceptional first impressions, act as the hospitality ambassador for the community, and provide business office support. The role offers training, advancement, tuition assistance, bonuses, and a collaborative culture focused on resident wellbeing.

Responsibilities include answering calls, clerical tasks, greeting visitors, and ensuring a welcoming environment that supports engagement and purposeful living for

Qualifications

• High school diploma or equivalency preferred.
• Ability to read, write, speak & understand English.
• Empathy for residents, families and team members; strong problem-solving skills.
• Demonstrated computer skills and ability to interact with a variety of electronic devices.
• Ability to communicate effectively verbally and in writing in English.
• Ability to handle multiple tasks simultaneously.

Responsibilities

• Answers incoming calls with a smile and provides routine information; records messages and routes calls.
• Performs general clerical functions including filing, memos, and mail processing.
• Screens and directs all visitors.
• Communicates with guests, residents, families and team members in a kind, respectful way.
• Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.
• Ensures an attractive home environment that fosters engagement and purposeful living.

Skills

Communication

Empathy

Customer service

Computer skills

English fluency

Multi-tasking

Education

High school diploma

Tools

General office software

Job description

North Shore

New Perspective North Shore

8875 North 60th Street

Brown Deer, WI 53223, USA

As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more.

Job Type

• Full Time

When you join our team, you’ll gain:

• Referral Bonus – Earn a bonus each time we hire a new team member referred by you.
• Flexible Scheduling – Partner with your manager to create your ideal schedule.
• Part-time– What works best for you? We want to make it happen!
• Tuition Assistance – We invest in our team members’ development to promote within. Share your career goals with us!
• Leadership Support – We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success!
• Collaborative & Inclusive Work Culture – We value all of our team members’ experiences and backgrounds, and we continue to build dynamic teams. We’re committed to listening to team members’ ideas in order to make some of the best improvements.
• Positive Impacts – You’ll make a difference by helping seniors live life on purpose!

Responsibilities

• Answers incoming calls with a smile and provides routine information to callers; records messages and screens and routes calls to appropriate destinations.
• Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment.
• Screens and directs all visitors.
• Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way.
• Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors.
• Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living.

Qualifications

• High school diploma or equivalency preferred
• Ability to read, write, speak & understand the English language
• Empathy for the challenges experienced by residents, families and team members and the problem‑solving skill sets to support them.
• Demonstrated computer skills and ability to interact with a variety of electronic devices.
• Ability to communicate effectively verbally and in writing using the English language.
• Ability to handle multiple tasks simultaneously.

Preferred Qualifications

• Previous experience working with seniors preferred and desire to serve and care for seniors
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Real-time Access to Earned Wages
• Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

Why New Perspective Senior Living?

A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 2,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member’s personal and professional development. At Woodland Terrace you’re not just an employee, you are a valued member of our team.

New Perspective is an Equal Opportunity Employer.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.