Concierge

Davidson Hospitality Group; Miami Beach (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant and dynamic team at a legendary oceanfront resort in Miami Beach! As a Concierge, you will be at the forefront of guest service, assisting with everything from restaurant reservations to local attractions. This role is perfect for those who are passionate about hospitality and enjoy working in a collaborative environment. With a focus on providing exceptional experiences, you'll have the opportunity to thrive in a luxurious setting while being part of a renowned hospitality brand. If you're outgoing, friendly, and ready to make a difference, this position is for you!

Qualifications

• Previous experience in customer service or hospitality role.
• Excellent communication and problem-solving skills required.

Responsibilities

• Assist guests with requests like reservations and local attractions.
• Provide exceptional service and enhance guest experiences.

Skills

Customer Service

Communication Skills

Problem-Solving

Interpersonal Skills

Multitasking

Bilingual Skills

Tools

Microsoft Office

Reservation Systems

Job description

Property Description

Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach!

Overview

Come join our team as a Concierge and provide exceptional guest service in our luxurious hotel! We are seeking an outgoing and friendly candidate who is passionate about hospitality and has excellent communication skills. As a Concierge, you will assist guests with various requests such as restaurant reservations, transportation arrangements, and recommendations for local attractions. You will also serve as a knowledgeable resource for guests to enhance their overall experience.

Qualifications

• Previous experience in a customer service or hospitality role
• Excellent communication, problem-solving, and interpersonal skills
• Knowledge of local attractions, restaurants, and transportation options
• Ability to multitask and prioritize guest requests
• Proficient in Microsoft Office and reservation systems
• Ability to work flexible hours including weekends and holidays
• Bilingual skills are a plus.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal