Concierge

NRI Staffing; McLean (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Health, dental, and vision benefits

Paid time off and holiday pay

Career growth opportunities

Professional work environment

Job summary

NRI Staffing Inc. seeks a professional Concierge in McLean, VA to greet residents and guests, manage the front desk, and deliver exceptional service in a premier property.

This role offers $20.00–$25.00 per hour, with flexible day/evening/weekend shifts. Responsibilities include visitor registration, package handling, reservations, and coordinating with management to create a welcoming, secure environment.

Qualifications

• High school diploma or equivalent required.
• Experience in concierge, hospitality, or front desk is preferred.
• Strong communication skills (oral and written).
• Professional appearance and demeanor.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet residents, guests, and vendors warmly.
• Manage front desk and primary contact for inquiries.
• Answer calls, emails, and correspondence.
• Coordinate visitor access and registrations.
• Receive, track, and distribute packages.
• Assist with reservations, transportation, local recommendations.
• Monitor building access and report security concerns.
• Coordinate with management, maintenance, and vendors.
• Maintain records and service requests.
• Keep lobby and common areas clean and welcoming.
• Provide exceptional customer service with confidentiality.

Skills

Verbal & written communication

Multitasking

Professional appearance

Reliability & punctuality

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Email systems

Job description

Concierge Job Description

Location: McLean, VA

Job Type: Full-Time / Part-Time

Pay Rate: $20.00 - $25.00 per hour

Schedule: Day, Evening, Weekend, and Holiday shifts as needed

Position Overview

We are seeking a professional, customer-focused Concierge to provide exceptional service and support to residents, guests, visitors, and tenants in a premier residential or commercial property in McLean, VA. The Concierge serves as the first point of contact and is responsible for creating a welcoming environment while delivering outstanding customer service and administrative support.

Key Responsibilities

• Greet residents, guests, visitors, and vendors in a warm and professional manner.
• Manage the front desk and serve as the primary point of contact for inquiries and requests.
• Answer and direct incoming phone calls, emails, and correspondence.
• Coordinate visitor access and maintain guest registration logs.
• Receive, track, and distribute packages, deliveries, and mail.
• Assist residents and guests with reservations, transportation arrangements, local recommendations, and special requests.
• Monitor building access and report security concerns or unusual activity.
• Coordinate with property management, maintenance teams, and vendors to address resident or guest needs.
• Maintain accurate records, service requests, and incident reports.
• Ensure the lobby and common areas remain clean, organized, and welcoming.
• Deliver exceptional customer service while maintaining professionalism and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Previous experience in concierge services, hospitality, customer service, front desk operations, reception, or administrative support preferred.
• Strong verbal and written communication skills.
• Excellent interpersonal and problem-solving abilities.
• Professional appearance and demeanor.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer proficiency, including Microsoft Office and email systems.
• Dependable, punctual, and detail-oriented.

Preferred Experience

• Luxury residential, hotel, corporate office, or country club experience.
• Experience with visitor management and package tracking systems.
• Customer service or hospitality experience working with high-profile clients, residents, or executives.

Compensation & Benefits

• $20.00 - $25.00 per hour, based on experience
• Weekly pay
• Opportunities for overtime
• Health, dental, and vision benefits (where applicable)
• Paid time off and holiday pay (where applicable)
• Career growth and advancement opportunities
• Professional and supportive work environment

Ideal Candidate

The ideal candidate is polished, friendly, and service-oriented, with a passion for creating exceptional experiences. They take pride in delivering high-quality customer service, maintaining professionalism, and serving as a reliable resource for residents, guests, and visitors.