Concierge for Boutique Hotel in Los Angeles, USA

EliteHosts; Los Angeles (CA); On-site; USD 13,202 - 15,813; Full time

Benefits offered by this job

Competitive salary

Accommodation provided

Visa sponsorship available

Multicultural environment

Job summary

EliteHosts, a boutique hotel in Los Angeles, is seeking a friendly and detail-oriented Concierge to provide exceptional customer service. The role includes greeting guests, making reservations, and addressing inquiries to ensure a comfortable stay.

Qualified candidates should have a high school diploma and flexibility in working hours. The position offers a competitive salary of $1,300 USD per month, accommodation within walking distance, and visa sponsorship for those eligible.

Qualifications

• Must be an Indian national residing in Los Angeles or willing to relocate.
• No English language skills required.
• Previous experience in hospitality or customer service preferred, but not required.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Must have a valid visa for working in the USA or be willing to obtain one with our sponsorship.

Responsibilities

• Greet guests upon arrival and assist with the check-in process.
• Provide recommendations and make reservations for local attractions, restaurants, and events.
• Handle guest inquiries and complaints in a professional manner.
• Coordinate guest requests such as transportation arrangements, room-service orders.
• Maintain knowledge of hotel facilities and local area information.
• Monitor guest satisfaction and promptly address issues.
• Assist with administrative tasks such as answering phone calls.
• Ensure the lobby area is clean and presentable.

Skills

Customer service

Flexibility in working hours

Education

High school diploma or equivalent

Job description

Our boutique hotel in Los Angeles is seeking a friendly, professional, and detail-oriented Concierge to join our team. As a Concierge, you will provide exceptional customer service to our guests and ensure their stay is comfortable and enjoyable.

Requirements

• Must be an Indian national residing in Los Angeles or willing to relocate.
• No English language skills required.
• Previous experience in hospitality or customer service preferred, but not required.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Must have a high school diploma or equivalent (12th pass).
• Must have a valid visa for working in the USA or be willing to obtain one with our sponsorship.

Responsibilities

• Greet guests upon arrival and assist with the check‑in process.
• Provide recommendations and make reservations for local attractions, restaurants, and events.
• Handle guest inquiries and complaints in a professional and timely manner.
• Coordinate guest requests such as transportation arrangements, room‑service orders, etc.
• Maintain knowledge of hotel facilities, services, and local area information.
• Monitor guest satisfaction and promptly address any issues that arise.
• Assist with administrative tasks such as answering phone calls, filing paperwork, etc.
• Ensure the lobby area is clean and presentable at all times.

Benefits

• Competitive salary of $1,300 USD per month with potential for growth.
• Accommodation provided within walking distance from the hotel.
• Visa sponsorship available for qualified candidates.
• Opportunity to work in a dynamic and multicultural environment.