Concierge

Hotel Terra Jackson Hole; Jackson (WY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Medical Benefits Package and 401(k)

Complimentary Fitness Center Access

Discounts at Spas and Restaurants

Job summary

Hotel Terra Jackson Hole in Wyoming is hiring a Concierge to provide top-tier guest service and local expertise. You'll ensure that guests have the best experiences possible while assisting with reservations and providing insights into attractions.

The ideal candidate has relevant experience, excellent communication skills, and strong computer skills. This position offers competitive medical benefits, flexible schedules, and more perks. Live and work in a beautiful location with endless recreational opportunities!

Qualifications

• Proven experience as concierge or in customer service role preferred.
• Reliable and eager to learn with a flexible mindset.
• Ability to maintain a calm demeanor under stress.

Responsibilities

• Ensure highest caliber of guest experience.
• Assist guests with reservations and provide unique vacation advice.
• Maintain knowledge of community events and local attractions.

Skills

Excellent verbal and written communication skills

Ability to multitask and manage time

Strong computer skills (Excel, Word)

Extensive knowledge of local businesses and attractions

Education

High school graduate or equivalent

Job description

Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team!

The Job

As a Concierge, you will be responsible for assuring the highest caliber of guest experience for all guests. The Concierge must have information on community events, area attractions, entertainment, shops, restaurants, travel and local businesses. The Concierge must have the ability to assist all guests in making reservations and giving correct, insightful, unique vacation advice. You will assist our Guests with class and style as they plan their dream stay.

The Offer

• Competitive Medical Benefits Package and 401(k)
• Competitive Wages and Flexible Schedules
• Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal
• Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores
• Discounts on Noble House Hotels & Resorts Room Rates
• Discounts on Ski Passes
• Shared Transferable Ski Pass
• Onsite Ski-in, Ski-out, and Ski Storage

Rules and restrictions apply to all employee benefits and perks

Requirements

To be successful as our new Concierge you:

• Are eager to learn and take pride in your work.
• Are reliable, have a flexible mind-set and like to smile.
• Seek to work in a beautiful hotel where you constantly meet new people.
• Proven experience as concierge; experience in customer service or relevant role preferred.
• Extensive knowledge of local businesses, area attractions, and community events.
• Excellent verbal and written communication skills.
• Ability to multi-task and time management.
• Ability to maintain a calm, unhurried demeanor.
• Proficiency in English.
• Strong computer skills. Must have knowledge of Excel, Word, and E-mail usage.
• High school graduate or equivalent.

Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.

Live and work in a beautiful place with endless opportunities for world class recreation. Apply today!

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.