Concierge

Puttery; Houston (TX); On-site; USD 25,000 - 38,000; Full time

Job summary

Puttery, a dynamic hospitality venue, seeks an Assistant General Manager to enhance guest experiences and manage front desk operations. This entry-level role involves guest interaction, providing detailed information about services and facilitating reservations, perfect for someone with strong communication and organizational skills. Join this innovative social hub in Houston and help create an engaging atmosphere for all visitors.

Qualifications

• Familiarity with reservation software and hospitality preferred.
• Good communication skills and experience working with staff at all levels.

Responsibilities

• Create an inviting atmosphere for guests entering the venue.
• Provide detailed information about the venue, menu, and gaming options.
• Maintain safety and sanitation standards while working with food.

Skills

Communication skills

Customer service skills

Organizational skills

Detail-oriented

Education

High School Diploma or equivalent

Job description

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Assistant General Manager | Bachelor’s in Hospitality

About

Company Overview:

Puttery

Welcome to

Puttery

, where

we've

redefined the classic game of putting with a modern twist. Our one-of-a-kind course features unique challenges and surprises at every turn, making each round exciting and engaging. But

we're

more than just a game –

we're

a social hub, where friends and family can come together for a fun and competitive experience.

Our innovative auto-scoring technology tracks your progress and keeps the game moving, so you can focus on enjoying the moment. And with a bar area serving up inventive cocktails and delicious bites,

there's

no need to leave between rounds.

At

Puttery

, we believe in creating a lively and welcoming atmosphere where everyone can feel at home. Whether

you're

looking to host a special event, plan a date night, or just have a casual outing with friends,

we've

got you covered.Â

Job Details

Job Purpose

Concierge (Front Desk) is responsible for creating an inviting atmosphere for guests entering the venue, and providing detailed information about the venue, food and beverage menu, and gaming options. Concierge should also have a complete understanding of the reservation system in order to keep it organized and communicate details to guests as well as venue staff throughout operations.Â

 In addition to responsibilities at the venue entrance and with reservations, Concierge (Front Desk) should be actively involved with guest hospitality throughout the venue. This is accomplished with awareness throughout each shift, and actively communicating with other staff members in every department.

Responsibilites

• Work hours as scheduled and additional hours when requested.
• Follow directions and demonstrate teamwork.
• Work well with others in a fast-paced environment.
• Possess excellent verbal and written communication skills.Â
• Excellent interpersonal and customer service skills, boosting hospitality.
• Excellent organizational skills and attention to detail.
• Time management skills.
• Maintain safety and sanitation standards working with food.
  
  

Additional Information

Qualifications and Skills

• Familiarity with reservation software and hospitality preferred
• Good communication skills, and experience working with staff on all levels
  
  

Education

• HS Diploma or equivalent
  
  

Physical Requirements

• Ability to stand for hours at a time, including maneuvering up and down stairs
• Must be able to lift to 25 pounds at-a-time without assistance
  
  

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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