Concierge

Sagora Senior Living; Hoover (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health/Dental/Vision/Disability/Life

On-Demand Pay

Discount and rewards program

401(k) Retirement Savings Plan with 2%

Paid time off and Holiday pay

Tuition Assistance

Job summary

Sagora Senior Living is seeking a friendly Concierge at Asher Point of Hoover to greet residents and visitors, oversee the front desk, and ensure professional telephone and mail communications. You will provide accurate information in person and by email, and support other team members as needed.

This part-time role emphasizes excellent customer service, multitasking, and a positive, resident-first mindset within a Great Place to Work community.

Qualifications

• High school diploma/GED preferred.
• 6 months related experience preferred.
• Excellent customer service and organizational skills.
• Proficient with Word, Excel, and Outlook.

Responsibilities

• Oversee front desk and greet guests.
• Manage the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image.
• Direct calls and take messages as appropriate.
• Keep lobby area clean and presentable daily.
• Assist all associates as needed at the front desk.
• Make rounds around community as necessary for security procedures.
• Provide basic and accurate information in-person and via phone/email.
• Respond to emergency boards as needed.

Skills

Customer service

Multitasking

Verbal communication

Education

High school diploma/GED

Tools

Word

Excel

Outlook

Job description

• Health/ Dental/ Vision/ Disability/ Life Insurance

Will Rogers had it figured out when he said, “You never get a second chance to make a first impression”. Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community by greeting residents and visitors both in person and over the phone.

Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work!

Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!

Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom!

Benefits

• Company-paid telemedicine service for benefit-eligible team members
• On-Demand Pay – request a pay advance!
• Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
• Health/ Dental/ Vision/ Disability/ Life Insurance
• Flex Spending Account
• Dependent Care Flex Plan
• Health Savings Account
• 401(k) Retirement Savings Plan with company matching!
• Paid time off and Holiday pay
• Team Member Assistance Program – counseling services at the other end of the phone!
• Discounted Meal Tickets
• Referral Bonus Program – earn money for referring your friends!
• Tuition Assistance (for programs directly related to team member's position)
• Lasting relationships with our residents who have so much wisdom to share!

Position Details

Community Name: Asher Point of Hoover

Address: 3517 Lorna Rd

Phone number: [phone]

Status: Part-time

What does a Concierge at Sagora do?

• Oversee front desk and greet guests
• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image
• Direct calls and take messages as appropriate
• Keep lobby area clean and presentable daily
• Assist all associates as needed at the front desk
• Make rounds around community as necessary for security procedures
• Provide basic and accurate information in-person and via phone/email
• Respond to emergency boards as needed

What do you need to be a Concierge?

• High school diploma/GED preferred
• 6 months related experience preferred
• Multitasking and time-management skills
• Excellent customer service and organizational skills
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Maintain integrity and confidentiality
• Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.

Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.