Resident Concierge — Create Warm First Impressions

Sagora Senior Living; Daphne (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Telemedicine

On-Demand Pay

Discount program

Health Savings Account

401(k) with company match

Paid time off

Job summary

Sagora Senior Living at The Brennity at Daphne is seeking a friendly Concierge to greet residents and visitors, manage the front desk, and ensure smooth communications by phone and in person.

This PRN role emphasizes hospitality, confidentiality, and teamwork, while supporting security rounds and delivering outstanding customer service in a caring, resident-first community. Sagora values growth and being a Great Place to Work.

Qualifications

• High school diploma/GED preferred.
• 6 months related experience preferred.
• Multitasking and time-management skills.
• Excellent customer service and organizational skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Maintain integrity and confidentiality.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee front desk and greet guests.
• Manage the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image.
• Direct calls and take messages as appropriate.
• Keep lobby area clean and presentable daily.
• Assist all associates as needed at the front desk.
• Make rounds around community as necessary for security procedures.
• Provide basic and accurate information in-person and via phone/email.
• Respond to emergency boards as needed.

Skills

Customer service

Multitasking

Time management

Communication

Confidentiality

Microsoft Office

Professionalism

Education

High school diploma/GED

Tools

Microsoft Word

Excel

Outlook

Job description

Sagora Senior Living at The Brennity at Daphne is seeking a friendly Concierge to greet residents and visitors, manage the front desk, and ensure smooth communications by phone and in person.

This PRN role emphasizes hospitality, confidentiality, and teamwork, while supporting security rounds and delivering outstanding customer service in a caring, resident-first community. Sagora values growth and being a Great Place to Work.