Concierge

Sonida Senior Living; Frederick (MD); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Flexible scheduling

Education opportunities

Referral programs

401k plan

Employee assistance

Dependent Care

Paid Training

Location eligibility

Job summary

Sonida Senior Living welcomes you to Tranquillity at Fredericktowne, a premier retirement community in Frederick, MD. This receptionist role supports residents and families with warm, professional service in a community focused on quality care.

Join a team offering flexible scheduling, educational opportunities, a 401k plan with discretionary company match, and comprehensive benefits including health and dental insurance and an employee assistance program.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible team member.

Responsibilities

• Answers telephone and directs callers to the appropriate person, provides information about the community and location.
• Greets and directs visitors to the community
• Receive, sort, and forward incoming mail
• Resolve customer questions and concerns

Skills

Customer service

Phone etiquette

Job description

Find your joy here, at Tranquillity at Fredericktowne, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

Tranquillity at Fredericktowne, a premier retirement community in Frederick, MD, provides quality care to residents in a Senior Living community.

What We Offer You

• Flexible scheduling**
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• Paid Training
• Benefit eligibility dependent on employment status
• Eligibility based on location

Receptionist Responsibilities Include

• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
• Greets and directs visitors to the community
• Receive, sort, and forward incoming mail
• Resolving customer questions and concerns

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team