Concierge

LBUCommunityClinic; Dallas, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO Day One

Observed Holidays

Medical, Dental, and Vision Insurance

Life Insurance Paid by Employer

Short-Term Disability Insurance Paid

401(k) with up to 5% match

The Difference Card

Job summary

LBU Community Clinic is seeking a friendly Concierge to greet patients, direct them, and respond to inquiries with professionalism. You will handle registration, scheduling, insurance verification, payments, and patient flow while maintaining accurate records.

You will assist with more complex needs, support staff with questions or technical issues, train new team members, manage documentation, perform eligibility screenings, and help keep a clean, safe and efficient environment.

Qualifications

• Someone with some customer service, office, or patient-facing experience.
• Comfortable with basic computer skills, data entry, Microsoft Office, and effective communication; bilingual Spanish/English is a plus.
• Willing to work occasional Saturdays, travel locally between clinics, and meet required organizational immunization standards.

Responsibilities

• Greet patients and direct them appropriately.
• Handle registration, appointment scheduling, insurance verification, payments, and patient flow.
• Assist with resolving patient concerns and support staff with questions or technical issues.
• Help train new team members.
• Manage documentation, conduct eligibility screenings, and maintain a clean, safe, and efficient work environment.

Skills

Customer service

Office skills

Data entry

Microsoft Office

Bilingual Spanish/English

Communication

Appointment scheduling

Job description

Bold. Purpose‑Driven. Heart‑Led.Join an organization where compassion is our culture, community is our calling, and YOU are valued at the center of it all!

What this means FOR YOU:

• PTO accrual that starts onDay ONE
• 8Observed Holidays
• ComprehensiveMedical, Dental, and Vision Insurance
• Basic LifeInsurancePAIDby employer
• Short‑Term Disability Insurance CoveragePAIDby employer
• 401(k) Retirement Planwith up to 5% employer match – 100% vested from day one.
• The Difference Card– LBU funds part of your deductible for eligible in-network medical expenses.

What you WILL DO:

As aConcierge, you will be the welcoming face of the organization, greeting patients, directing them appropriately, and responding to inquiries with professionalism. You will handle registration, appointment scheduling, insurance verification, payments, and patient flow while maintaining accurate records and reports. You will assist with more complex needs such as resolving patient concerns, supporting staff with questions or technical issues, and helping train new team members. You will also manage documentation, conduct eligibility screenings, and maintain a clean, safe, and efficient work environment.

Who YOU ARE:

• Someone with some customer service, office, or patient‑facing experience.
• Comfortable with basic computer skills, data entry, Microsoft Office, and effective communication; bilingual Spanish/English is a plus.
• Willing to work occasional Saturdays, travel locally between clinics, and meet required organizational immunization standards.

Join us today!

LBU Community Clinic is where compassion and community come together, delivering accessible, family‑centered care that truly makes a difference. Our mission—growing healthy, together—creates a warm, dignified environment where every patient is valued and supported. Joining this team means stepping into a purpose‑driven culture built on heart, equity, and meaningful impact. Join the movement today!