Concierge

Lbu-Community-Clinic; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO accrual Day One

8 Observed Holidays

Medical, Dental, Vision Insurance

Basic Life Insurance paid by employer

Short-Term Disability Insurance paidby

Short-Term Disability Insurance PAID

401(k) with up to 5% match

Job summary

LBU Community Clinic is seeking a Concierge to be the welcoming face of the organization. You will greet patients, direct them, handle registration, scheduling, insurance verification, payments and patient flow with professionalism.

You will assist with complex needs, support staff, train new team members, and maintain documentation, eligibility screenings, and a clean, safe work environment. Bilingual Spanish/English is a plus.

Qualifications

• Some customer service, office, or patient-facing experience.
• Basic computer skills, data entry, Microsoft Office.
• Bilingual Spanish/English is a plus.
• Willing to work occasional Saturdays and travel between clinics.

Responsibilities

• Greet patients, direct them appropriately and respond to inquiries professionally.
• Handle registration, appointment scheduling, insurance verification, payments, and patient flow.
• Maintain accurate records and reports.
• Assist with complex needs, resolve patient concerns, and support staff with questions or training.
• Manage documentation, conduct eligibility screenings, and keep a clean, safe work environment.

Skills

Customer service

Office experience

Patient-facing experience

Data entry

Microsoft Office

Bilingual Spanish/English

Tools

Registration software

Insurance verification systems

Job description

Bold. Purpose‑Driven. Heart‑Led.Join an organization where compassion is our culture, community is our calling, and YOU are valued at the center of it all!

What this means FOR YOU:

• PTO accrual that starts onDay ONE
• 8Observed Holidays
• ComprehensiveMedical, Dental, and Vision Insurance
• Basic LifeInsurancePAIDby employer
• Short‑Term Disability Insurance CoveragePAIDby employer
• 401(k) Retirement Planwith up to 5% employer match – 100% vested from day one.
• The Difference Card– LBU funds part of your deductible for eligible in-network medical expenses.

What you WILL DO:

As aConcierge, you will be the welcoming face of the organization, greeting patients, directing them appropriately, and responding to inquiries with professionalism. You will handle registration, appointment scheduling, insurance verification, payments, and patient flow while maintaining accurate records and reports. You will assist with more complex needs such as resolving patient concerns, supporting staff with questions or technical issues, and helping train new team members. You will also manage documentation, conduct eligibility screenings, and maintain a clean, safe, and efficient work environment.

Who YOU ARE:

• Someone with some customer service, office, or patient‑facing experience.
• Comfortable with basic computer skills, data entry, Microsoft Office, and effective communication; bilingual Spanish/English is a plus.
• Willing to work occasional Saturdays, travel locally between clinics, and meet required organizational immunization standards.

Join us today!

LBU Community Clinic is where compassion and community come together, delivering accessible, family‑centered care that truly makes a difference. Our mission—growing healthy, together—creates a warm, dignified environment where every patient is valued and supported. Joining this team means stepping into a purpose‑driven culture built on heart, equity, and meaningful impact. Join the movement today!