Concierge

Centers Health Care; City of White Plains (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Martine Center in White Plains, NY is seeking a Concierge to warmly welcome new Residents and families, coordinate arrivals, and support daily life in the facility.

Responsibilities include guiding tours, ensuring room readiness, maintaining logs, and assisting with discharges. A CNA license and a passion for elder care are required, with strong communication and multitasking abilities.

Qualifications

• Licensed CNA required.
• Passion to work with elderly Residents.
• High school diploma or equivalent.
• Experience in LTC Community Relations policies is a plus.
• Excellent interpersonal & communication skills.
• Ability to multi-task as well as stay on task amidst interruptions.
• Must be a self-motivator.

Responsibilities

• Welcome new Residents and families to ensure a smooth, hassle-free move.
• Ensure rooms are clean and ready before welcoming new Residents.
• Introduce new Residents and families to live in our 'Home' and show them around the Facility.
• Coordinate between new Residents and unit managers to ensure quick evaluation upon arrival.
• Follow up with new Residents within three days of arrival.
• Make at least three rounds per day on every floor to discuss Residents' needs and concerns.
• Maintain a daily log with questions, concerns, and issues raised; and any follow-up steps taken.
• Submit daily logs to the Facility Administrator.
• Assist Residents with the discharge process and follow up the next day.
• Help where help is needed, be a team player, and assist in any problem area.

Skills

Interpersonal skills

Communication skills

Multi-tasking

Self-motivation

Enthusiasm for elderly care

Education

High school diploma or equivalent

Job description

Martine Center is hiring a Concierge in White Plains, NY.

DUTIES:

• Welcome new Residents & their families to ensure a smooth, hassle-free move.




• Ensure rooms are clean & ready before welcoming new Residents.




• Introduce new Residents & their families to live in our \"Home\" and show them around the Facility.




• Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival.




• Follow up with new residents within three days of arrival.




• Make at least three rounds per day on every floor to discuss Residents' needs and concerns.




• Maintain a daily log with questions, concerns, and issues raised; and any follow-up steps are taken.




• Submits daily logs to the Facility Administrator.




• Assists Residents with the discharge process & follows up the next day.




• Help where help is needed, be a team player, and assist in any problem area.

REQUIREMENTS:

• Must be a licensed CNA




• Demonstrate passion & enthusiasm to work with elderly Residents




• Minimum high school diploma or equivalent




• Experience in LTC Community Relations policies a plus




• Excellent interpersonal & communication skills




• Ability to multi-task as well as stay on task & concentrate with constant interruptions




• Must be a Self-Motivator

About us:

Martine Center is a 200-bed rehabilitation and skilled nursing facility located in White Plains, NY. Our warm and nurturing environment allows each resident to maintain his or her individuality. Our staff is committed to ensuring the highest quality of life of all our residents, by maintaining each resident's dignity and independence. At the Martine Center, we offer a friendly work environment, a competitive salary, a comprehensive benefits package, professional growth & stability, innovative training programs, and more. Martine Center is a proud member of the Centers Health Care Consortium.

Equal Opportunity Employer -M/F/D/V